Marketing operations manager building campaign tracking, automation, dashboards, and data governance for Ashby’s enterprise recruiting software. Partnering with Revenue Operations to scale pipeline generation and measure marketing efficiency.
About the role
- Portfolio Services Administrator managing payments, GL reports, audits, and documentation for DLL, a global asset finance company. Hybrid 12-month contract in Burlington, Ontario.
Responsibilities
- Investigate and assist with identifying incoming unidentified payments
- Liaise with customers to resolve outstanding payment identification issues
- Follow up with customers and vendors on cheque inquiries and payment processing issues
- Review cheque inquiries and submit documentation to create and apply fees
- Reconcile accounts to ensure accuracy and completeness
- Manage and maintain GL reports, ensuring payments are applied to correct contracts
- Review, action, update, and comment on monthly GL reports
- Prepare and review end-of-term asset status, automatic payment correction, term adjustment, purchase option adjustment, and system yield audit reports
- Conduct daily, weekly, monthly, and ad-hoc/system audits and document findings
- Validate and approve equipment exchanges
- Collaborate with internal departments to complete requests efficiently
- Update systems and process paperwork within 24 hours of receiving required information
- Provide backup support for team members as assigned
- Meet or exceed daily, weekly, and monthly KPIs and SLAs
- Participate in system enhancements, automation testing, and special projects
- Support workload distribution through additional administrative responsibilities
Requirements
- Post-Secondary education a requirement
- Strong attention to detail and excellent keying data entry skills
- Finance or Operations experience; leasing or financing industry experience considered an asset
- Ability to manage multiple priorities within tight timeframes while maintaining attention to detail and meeting deadlines
- Self-directed, decisive, and goal oriented
- Comfortable working in an empowered environment with established goals and limited step-by-step direction
- Ability to embrace and champion change
- Capable of improving processes and driving growth capacity
- Excellent problem-solving skills and logical thinking
- Excellent verbal and written communication and interpersonal skills
- Able to work independently
- Excellent planning and organizational skills
- Solid team player able to work in a demanding, fast-paced environment
- Proficient in MS Word, Excel, and Outlook
- Successful completion of a background check
Benefits
- Two working days per year volunteering for a local charity
- Bonus plan
- Remote working from home opportunities
- Flexible hours
- Career development opportunities: online learning, member development programs, Tuition reimbursement program.
- Outstanding Medical, Dental, Vision and Paramedical benefit programs
- Employer paid defined contribution pension plan
- Industry leading Vacation package
- Subsidized Gym membership programs
- Employee Referral program
- Open concept modern working environment
- Healthcare benefits
- Vacation
- Sick leave
- Parental leave
- Possible discretionary bonuses
- Wellbeing support
- Hybrid working flexibility
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