About the role

Product Owner focusing on user management at Docebo, enhancing AI-powered learning experiences. Responsible for backlog management, feature delivery, and ensuring reliability of core products.

Responsibilities

Own and prioritize the squad backlog for User Management, Authentication, and Privacy, ensuring alignment with the broader product roadmap.
Translate complex problems into clear user stories, functional specifications, and acceptance criteria for Engineering and QA.
Partner with Engineering leads to scope work, sequence increments, and balance new features with technical debt.
Define success metrics and review product analytics to understand how admins and learners interact with your features.
Track error rates and response times to address regressions, incidents, and performance hotspots in your domain.
Triage issues for Support and internal teams, clarifying behavior and translating recurring problems into backlog items.
Coordinate documentation, enablement, and incremental rollout plans with Group Product Managers and cross-functional partners.
Participate in problem framing and validate assumptions via prototypes and targeted customer conversations.

4+ years of experience in product, technical, or operations roles, specifically building or supporting digital products.
You possess advanced knowledge of SSO mechanisms (SAML 2.0, OAuth 2.0, OpenID Connect) and web-based SaaS patterns.
You are comfortable defining measurable outcomes and using data alongside qualitative input to refine the backlog.
You excel at explaining complex technical behaviors and edge cases clearly to both Engineering and non-technical stakeholders.
You take full responsibility for the health of your product area, tracking metrics and ensuring changes land successfully.
You thrive in cross-functional squads and are comfortable working with globally distributed teams across multiple time zones.
You have a high attention to detail regarding error handling and understand how changes impact adjacent features and workflows.

Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
You’ll get access to health benefits, so you can get the care you need when you need it.
Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Kick off your weekends early with 4:30 PM Fridays (eligible employees only).
Look fresh with your new-hire swag and enjoy access to our internal swag store to stay branded year-round.