Product Manager shaping strategy, roadmap, and experiments for a profitable marketplace platform. Partnering with founders, engineering, and design to improve user outcomes.
About the role
- Product Owner focusing on user management at Docebo, enhancing AI-powered learning experiences. Responsible for backlog management, feature delivery, and ensuring reliability of core products.
Responsibilities
- Own and prioritize the squad backlog for User Management, Authentication, and Privacy, ensuring alignment with the broader product roadmap.
- Translate complex problems into clear user stories, functional specifications, and acceptance criteria for Engineering and QA.
- Partner with Engineering leads to scope work, sequence increments, and balance new features with technical debt.
- Define success metrics and review product analytics to understand how admins and learners interact with your features.
- Track error rates and response times to address regressions, incidents, and performance hotspots in your domain.
- Triage issues for Support and internal teams, clarifying behavior and translating recurring problems into backlog items.
- Coordinate documentation, enablement, and incremental rollout plans with Group Product Managers and cross-functional partners.
- Participate in problem framing and validate assumptions via prototypes and targeted customer conversations.
Requirements
- 4+ years of experience in product, technical, or operations roles, specifically building or supporting digital products.
- You possess advanced knowledge of SSO mechanisms (SAML 2.0, OAuth 2.0, OpenID Connect) and web-based SaaS patterns.
- You are comfortable defining measurable outcomes and using data alongside qualitative input to refine the backlog.
- You excel at explaining complex technical behaviors and edge cases clearly to both Engineering and non-technical stakeholders.
- You take full responsibility for the health of your product area, tracking metrics and ensuring changes land successfully.
- You thrive in cross-functional squads and are comfortable working with globally distributed teams across multiple time zones.
- You have a high attention to detail regarding error handling and understand how changes impact adjacent features and workflows.
Benefits
- Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
- Kick off your weekends early with 4:30 PM Fridays (eligible employees only).
- Look fresh with your new-hire swag and enjoy access to our internal swag store to stay branded year-round.
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