About the role

Design leader shaping human-centered experiences at Docebo, an AI-powered learning platform. Driving design strategy and building a customer-first culture through innovation and measurable impact.

Responsibilities

Define and drive a bold UX/UI transformation strategy that marries usability, simplicity, beauty, and innovation.
Align design vision with company goals and get exec-level buy-in to make it stick.
Reimagine a global design function with AI at its core, but unmatched human creativity as the differentiator.
Set the standard for product experiences that delight, inspire, and perform.
Lead a measurement-first culture—build frameworks for UX KPIs, usability metrics, adoption, retention, and win rates.
Connect design outcomes directly to business results.
Keep Docebo ahead of the curve by spotting industry shifts and emerging technologies.
Ensure our platform doesn’t just close gaps—it sets new market standards.
Transform and champion our Design System as a strategic asset.
Drive consistency, accessibility, and development efficiency while inspiring Engineering and Product to see its value.
Be the design voice in strategic-level discussions keeping focus on the user experience.
Collaborate with Product, Engineering, and Marketing to ensure design is a foundational pillar of how we build.
Demonstrate obsession with our customers by learning from our Revenue and Support functions to pinpoint key challenges.
Own the design budget, tools, and resources.
Scale smartly to fuel transformation initiatives and talent growth.

Proven leadership in large-scale design transformations within SaaS.
Commercial acumen to tie design decisions directly to business outcomes.
Charismatic leadership style that inspires change and builds strong teams.
Track record of shaping culture, embedding collaboration, and driving continuous improvement.
Incredible at understanding the customer, and exceeding their expectations.
Proven at bringing cross-functional teams together, with the ultimate goal of serving the customer.
10–12 years in design, including 6–8 years in senior strategic leadership.
A portfolio showcasing not just design excellence, but organizational transformation.
Bachelor’s degree in Design, HCI, or a related field.
Deep expertise in UX strategy, multidisciplinary team leadership, and Design System development.
Comfort with both qualitative insights and quantitative data to measure and prove design’s impact.

Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
Fri-Yay: Kick off your weekends early with 4:30 PM Fridays (eligible employees only).
Swag Central: Look fresh with your new-hire swag and enjoy access to our internal swag store to stay branded year-round.