Bilingual trainer delivering virtual and onsite implementation training for PBS dealership management software. Supporting automotive dealerships across North America through software adoption and process improvement.
DB
Technical Projects Specialist, Learning & Development – 12 Month Contract
Posted 6 months ago
About the role
- Specialist designing and delivering structured training initiatives for Doctors of BC. Managing projects, producing training materials, and ensuring user readiness in technical rollouts.
Responsibilities
- Reporting to the Manager, Technical Projects, Learning and Development, the Specialist designs and delivers structured learning programs and training initiatives that align with organizational priorities.
- The Specialist manages multiple concurrent projects, producing high-quality training materials and job aids that support enterprise initiatives across Doctors of BC.
- Embedded within technical project rollouts, the Specialist identifies training impacts early and ensures user-readiness activities are effectively planned and executed.
- Working closely with project teams, Technology and Digital Transformation, and the Project Management and Change Leadership Office, the Specialist develops enablement strategies and implementation plans that support successful adoption.
- In partnership with internal stakeholders, the Specialist co-develops clear, user-centred process guides and training materials that translate system and workflow changes into practical application.
Requirements
- An undergraduate university degree in instructional design, information technology, business or a related field, AND up to four years of progressive and relevant experience, including a minimum of 2-3 years’ experience in adult education, preferably with technical training.
- Having equivalent related work experience in lieu of post-secondary education will be considered.
- Experience designing and delivering technical training solutions across multiple formats, including eLearning, webinars, Train-the-Trainer programs, and job aids.
- Experience supporting enterprise system rollouts with structured enablement strategies aligned to implementation milestones.
- Strong knowledge of adult learning principles, needs analysis, instructional design, and evaluation methods, with demonstrated ability to assess learning impact and improve adoption outcomes.
- Ability to interpret business processes and translate technical or procedural changes into clear, user-focused learning materials.
- Experience collaborating with robust project teams to align training with rollout and adoption strategies.
- Strong facilitation and stakeholder engagement skills, with the ability to influence cross-functional teams.
- Ability to operate effectively in dynamic project environments with shifting priorities.
- Demonstrated ability to proactively assess rollout plans and identify enablement risks.
- Experience designing and delivering UAT readiness training in partnership with Business Analysts and SMEs.
- Experience supporting post-implementation adoption measurement and continuous improvement efforts.
- Proficiency with learning management systems, eLearning tools, Microsoft Office applications, and virtual facilitation platforms such as Zoom.
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