Account Executive selling Tax.com’s AI - driven corporate tax platform to mid - market and enterprise customers. Managing complex SaaS sales cycles from prospecting through closing and onboarding.
About the role
- Associate Account Manager owning renewals and expansion sales for Dotmatics’ Luma scientific software accounts. Building customer relationships across research and laboratory informatics organizations.
Responsibilities
- Own the health, retention, and growth of an assigned book of Luma customer accounts
- Manage the full renewal cycle for named accounts and identify and close expansion opportunities
- Identify and pursue expansion opportunities involving new departments, additional seats, and adjacent Luma products
- Own the full sales cycle for small to mid-sized expansion opportunities, typically under $50K ARR
- Conduct needs assessments, build business cases, and deliver proposals for renewal and expansion motions
- Achieve or exceed quarterly and annual retention and expansion quotas
- Coordinate with WW Renewals to track renewals, share account health and stakeholder feedback, and support the renewal process
- Build relationships with scientific researchers, lab managers, and departmental decision-makers
- Understand customer workflows, pain points, scientific objectives, and laboratory informatics challenges
- Position Dotmatics solutions for research and data management challenges
- Collaborate with Customer Success on onboarding and continued customer value realization
- Own end-to-end renewals from 120-day renewal notice through contract execution
- Forecast renewal risk and revenue; monitor at-risk, on-track, and expansion-ready accounts
- Monitor usage, adoption, support tickets, and stakeholder turnover to intervene on renewal risks
- Negotiate renewal terms, pricing, and contract structures within established parameters
- Partner with Customer Success to resolve adoption or satisfaction issues
- Support Strategic Account Executives in named enterprise accounts
- Collaborate with Presales to conduct product demonstrations and technical discovery calls
- Coordinate account strategies, customer communications, and opportunity progression with field sales teams
- Maintain accurate CRM records and update renewal status, pipeline activity, and account health
- Develop product knowledge across the Dotmatics Luma portfolio and monitor scientific research trends and competitive activity
- Provide market intelligence to Sales and Product
- Participate in pipeline and renewal forecast reviews with sales leadership
Requirements
- At least 4 years of experience in inside sales, renewal management, account management, or sales development
- Preferably experience in SaaS, material sciences, or technical software
- Degree in Material or Life Sciences, Chemistry, Biology, Biochemistry, or a related scientific field may be held
- Proven track record of meeting or exceeding retention, renewal, or sales quotas
- Understanding of complex sales cycles
- Ability to work with Finance and RevOps to build sales contracts
- Strong discovery, negotiation, and consultative selling skills
- Excellent written and verbal presentation and communication abilities
- Experience using CRM systems, with Salesforce preferred, and sales engagement tools
- Self-motivated, organized, and able to manage a high-volume renewal book alongside expansion opportunities
- Ability to collaborate in a team environment while managing independent renewal and sales responsibilities
- Experience selling or managing accounts in chemical and material sciences, research organizations, pharmaceutical companies, biotechs, or academic institutions may be beneficial
- Understanding of SaaS business models, subscription renewal cycles, and expansion-led growth motions may be beneficial
- Familiarity with scientific research workflows and laboratory informatics, including ELN, LIMS, cheminformatics, bioinformatics, automation, and orchestration, may be beneficial
- Ability to travel 30%+ for customer meetings, QBRs, and account management activities
Benefits
- Dynamic, remote-friendly environment
- Equal opportunity employer and welcoming workplace
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Account Executive selling Tax.com’s AI - driven corporate tax platform to mid - market and enterprise customers. Managing complex SaaS sales cycles from prospecting through closing and onboarding.
Strategic healthcare account executive growing Ricoh Canada’s enterprise services portfolio. Managing C - suite relationships, account roadmaps, retention, expansion, and profitable growth.
Solventum healthcare sales representative growing MedSurg territory sales across Quebec. Educating healthcare staff and developing medical - solution opportunities in Montreal.
Account Executive driving full - cycle B2B SaaS sales for DataDocks’ warehouse logistics platform. Building pipeline, running demos, and closing logistics customers across Canada.
Senior Account Executive managing accounts and developing sales for Ecolab’s Purolite ion exchange technologies. Remote Ontario - based role covering Ontario and Quebec with up to 50% overnight travel.
Account Executive supporting PR campaigns, media outreach, and client relationships. Helping Interdependence’s integrated marketing firm deliver measurable brand visibility and campaign results.
Digital Account Executive supporting client accounts and PR campaigns at Interdependence, an integrated marketing and communications firm. Conducting media outreach, drafting press materials, and compiling campaign reports.
Key Account Executive selling CoLab’s AI - powered engineering review software to Aerospace & Defense enterprises across North America. Closing strategic SaaS deals and expanding complex accounts.
Key Account Executive growing CoLab’s AI engineering platform across North American Aerospace & Defense enterprises. Closing complex $200K - $2M+ SaaS deals and expanding strategic accounts.