Staff Product Manager

Posted 3 days ago

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About the role

  • Staff Product Manager overseeing Dropbox's Core product strategy, focusing on multi-team identity and collaboration. Driving product execution to support team formation and growth.

Responsibilities

  • Own the end-to-end Team Foundations product strategy, with multi-team identity as the primary pillar and password-sharing monetization and monthly licensing as adjacent growth levers.
  • Define how Dropbox should support complex external collaboration and multi-team workflows where work crosses company lines, involves contractors or clients, or requires one person to participate in multiple teams or products.
  • Turn technically complex identity, access, licensing, and account-model work into intuitive Core product flows for joining teams, switching contexts, managing access, adding collaborators, and understanding what changes when someone becomes a team member.
  • Design and ship foundational Core product experiences such as multi-team join/create flows, account and team switching, admin and member lifecycle paths, external collaborator upgrade paths, monthly license management, and progressive interventions for likely password-sharing accounts.
  • Partner deeply with engineering on authentication, RBAC, multi-tenancy, account/session state, permissions, billing, and data-model tradeoffs while staying accountable for customer clarity, product quality, and business impact.
  • Act as the connective tissue across Product, Engineering, Design, Research, Data Science, Growth, Identity/Auth Platform, Commerce/Billing, Sharing, Dash, Desktop, Mobile, PMM, Legal, Support, and Finance so the full system ships coherently rather than as disconnected surfaces.
  • Define and track the metrics that matter, represent the full workstream to senior leaders, and drive cross-functional execution across Product, Engineering, Design, Research, Data Science, Growth, Identity/Auth, Commerce/Billing, Sharing, Dash, Desktop, Mobile, PMM, Legal, Support, and Finance.

Requirements

  • 8+ years of product management experience, including ownership of complex B2B SaaS, collaboration, admin, identity, permissions, billing, or growth products with measurable user and business impact.
  • Proven ability to lead Staff-level product scope: ambiguous, cross-org initiatives with multiple senior stakeholders, deep technical dependencies, and business-critical outcomes.
  • Strong technical fluency with customer-facing product work built on complex systems. You can reason about authentication, RBAC, multi-tenancy, identity models, account/session state, permissions, billing systems, data pipelines, experimentation, and cross-surface rollout risk well enough to partner deeply with engineering and make strong product calls.
  • Strong product craft and UX judgment. You can make technically complex flows feel simple, safe, and intuitive, especially in high-stakes moments like joining a team, switching teams, managing access, changing licenses, or understanding what happens to personal and team content.
  • Strong customer instincts for SMB teams and collaboration-heavy industries such as construction and media/creative production. You understand the practical realities of external collaboration, temporary contributors, client work, and multi-team participation, and can translate those patterns into product systems that feel simple and trustworthy.
  • Fluency with data, metrics, and experimentation. You can independently reason through funnels, cohort behavior, revenue impact, churn risk, statistical validation, and the instrumentation needed to make decisions with confidence.
  • Exceptional cross-functional leadership and executive-ready communication. You build trust across engineering, design, data science, growth, finance, legal, PMM, and support partners, and can distill a multi-surface, technically complex strategy into crisp narratives for any audience.

Job type

Full Time

Experience level

Lead

Salary

CA$196,400 - CA$265,700 per year

Degree requirement

Bachelor's Degree

Tech skills

Switching

Location requirements

RemoteCanada

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