Technical Architect, Go-to-Market

Posted 8 hours ago

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About the role

  • Technical Architect defining how GTM platforms work together at Dropbox. Collaborating with cross-functional teams to ensure scalable system integration and data quality.

Responsibilities

  • Define how systems connect across the full lifecycle (lead → opportunity → close → onboarding → adoption → renewal → expansion).
  • Structure solutions around core business capabilities to reduce fragmentation and improve reuse.
  • Ensure clean handoffs, consistent data models, and scalable automation across domains.
  • Lead architecture for Salesforce, marketing automation, customer success platforms, and support tooling.
  • Partner with data teams to align system design with the GTM data model and downstream analytics needs.
  • Define how AI is embedded into GTM workflows (agent assist, seller workflows, automation, enrichment).
  • Ensure solutions are practical, governed, and integrated into core systems rather than one-off tools.
  • Design reliable, scalable integrations across internal and third-party systems.
  • Define how systems share data, stay in sync, and interact without conflicts.
  • Set and enforce standards for system design, data quality, and technical implementation.
  • Participate in cross-functional architecture reviews with Enterprise Engineering and domain architects.
  • Evaluate tools and capabilities in the context of the broader ecosystem.
  • Drive consolidation and simplicity where possible.
  • Partner closely with engineering leads to ensure architecture translates cleanly into execution.
  • Mentor engineers and program managers on system design and tradeoffs.

Requirements

  • 8+ years of demonstrated success designing and delivering complex, multi-system architectures within SaaS or comparable environments.
  • Deep experience with CRM platforms (Salesforce strongly preferred) and adjacent GTM systems.
  • Strong understanding of data modeling, integrations, and system design patterns.
  • Experience working across Sales, Marketing, Customer Success, or Support workflows.
  • Proven ability to balance speed vs. long-term scalability without over-engineering.
  • Comfortable operating in a cross-functional environment with engineering, operations, and business stakeholders.

Benefits

  • Health insurance
  • Retirement plans
  • Paid time off
  • Flexible work arrangements
  • Professional development

Job type

Full Time

Experience level

SeniorLead

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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