Operations Analyst analyzing Uline’s shipping, industrial, and packaging distribution data. Developing SQL and Power BI reporting to improve branch performance and operations.
About the role
- Ocean import operations coordinator managing end-to-end shipments for DSV, a global transport and logistics company. Coordinating carriers, documents, compliance, costs, tracking, and customer communication.
Responsibilities
- Manage and coordinate shipments daily
- Establish and coordinate carrier schedules and tender shipments
- Create and coordinate country-specific documents
- Follow domestic and international shipping regulations
- Track and trace shipments
- Prepare and publish reports as requested
- Identify problems proactively and implement appropriate solutions
- Confirm carrier rates
- Control shipment costs through the accounting system
- Evaluate shipments, consolidate loads, and select cost-effective pickup or delivery methods
- Ensure DSV KPIs are met throughout shipment movement
- Perform lane analysis to select the appropriate transport mode according to customer requirements
- Communicate daily with customers regarding issues and resolutions
- Manage new account implementation from standard operating procedure through execution
- Support ISO 9001 and ISO 45001 commitments and DSV quality, health, safety, and environmental objectives
- Support sustainability, workplace health and safety, environmental impact reduction, and community initiatives
- Serve as the primary customer contact and process inbound shipment requirements from start to finish
Requirements
- A minimum of one to two years international transportation industry experience OR education in supply chain logistics, international transportation, or a related field of study
- Good command of verbal and written English skills
- CIFFA certificate, an asset
- Dangerous Goods Certification, an asset
- GDP Training, if required
- Ability to create collaborative engagements and active listening
- Service oriented and able to resolve customer grievances
- Strong interpersonal, problem-solving, analytical, organizational, and time management skills
- Ability to multi-task, plan, prioritize, and manage time effectively
- Microsoft Office suite
- CargoWise experience, an asset
- Ability to communicate effectively in a diverse multicultural environment
- Prolonged periods sitting and standing at a desk and working on a computer
- Ability to work beyond regular hours when required by business needs
Benefits
- Eligible benefits in accordance with experience and internal equity
- Inclusive workplace and recruitment accommodations for candidates with disabilities
- Regular working hours
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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