Senior Account Manager, Reputation

Posted 8 hours ago

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About the role

  • Senior Account Manager shaping reputation communications for Edelman’s Canadian clients. Developing media strategies and advising organizations on complex business and reputational challenges.

Responsibilities

  • Help clients navigate complex business and reputational challenges
  • Strengthen stakeholder trust and communicate effectively across earned, digital and integrated channels
  • Translate complex issues into clear, relevant communications
  • Develop audience-centric reputation strategies using earned-first ideas, media relations and integrated distribution
  • Build stakeholder trust and advance client objectives
  • Act as a trusted day-to-day client contact
  • Anticipate client needs and contribute informed counsel
  • Manage scopes, budgets, resourcing and billing across evolving workstreams
  • Prioritize and delegate assignments and manage short-term campaigns
  • Provide clear direction to junior team members and maintain rigorous quality control
  • Partner with creative, digital, social, paid media and insights specialists
  • Develop integrated programs spanning corporate positioning, executive profiling, thought leadership and issues management
  • Build strong client and colleague relationships

Requirements

  • Strong understanding of the Canadian traditional, social and digital media landscape and how audiences engage across channels
  • 5–7 years’ experience in public relations, corporate communications or integrated communications
  • Experience in financial services, financial communications or another highly regulated sector is preferred
  • Strong organizational and project management skills
  • Exceptional written and verbal communications skills
  • Ability to translate complex corporate, reputational and financial topics into clear, accurate and compelling narratives tailored to different audiences and adapted across earned, owned, social and paid channels
  • Ability to prioritize and delegate assignments, manage short-term campaigns, provide clear direction to junior team members, maintain rigorous quality control and accurately evaluate work before it reaches clients
  • Ability to develop audience-centric reputation strategies
  • Strong media relations expertise
  • Ability to act as a trusted day-to-day client contact and manage scopes, budgets, resourcing and billing
  • Ability to partner with creative, digital, social, paid media and insights specialists
  • Bachelor’s degree in communications, public relations, journalism, business or another relevant field from an accredited college or university is preferred

Benefits

  • Annual bonuses
  • Paid Time Off policy
  • Region-specific benefits
  • Total compensation package

Job type

Full Time

Experience level

Senior

Salary

CA$70,000 - CA$85,000 per year

Degree requirement

No Education Requirement

Location requirements

OnsiteTorontoCanada

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