Senior Account Manager shaping reputation communications for Edelman’s Canadian clients. Developing media strategies and advising organizations on complex business and reputational challenges.
Responsibilities
Help clients navigate complex business and reputational challenges
Strengthen stakeholder trust and communicate effectively across earned, digital and integrated channels
Translate complex issues into clear, relevant communications
Develop audience-centric reputation strategies using earned-first ideas, media relations and integrated distribution
Build stakeholder trust and advance client objectives
Act as a trusted day-to-day client contact
Anticipate client needs and contribute informed counsel
Manage scopes, budgets, resourcing and billing across evolving workstreams
Prioritize and delegate assignments and manage short-term campaigns
Provide clear direction to junior team members and maintain rigorous quality control
Partner with creative, digital, social, paid media and insights specialists
Develop integrated programs spanning corporate positioning, executive profiling, thought leadership and issues management
Build strong client and colleague relationships
Requirements
Strong understanding of the Canadian traditional, social and digital media landscape and how audiences engage across channels
5–7 years’ experience in public relations, corporate communications or integrated communications
Experience in financial services, financial communications or another highly regulated sector is preferred
Strong organizational and project management skills
Exceptional written and verbal communications skills
Ability to translate complex corporate, reputational and financial topics into clear, accurate and compelling narratives tailored to different audiences and adapted across earned, owned, social and paid channels
Ability to prioritize and delegate assignments, manage short-term campaigns, provide clear direction to junior team members, maintain rigorous quality control and accurately evaluate work before it reaches clients
Ability to develop audience-centric reputation strategies
Strong media relations expertise
Ability to act as a trusted day-to-day client contact and manage scopes, budgets, resourcing and billing
Ability to partner with creative, digital, social, paid media and insights specialists
Bachelor’s degree in communications, public relations, journalism, business or another relevant field from an accredited college or university is preferred
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