Werkstudent koordiniert Kundenkommunikation, Angebote und Auftragsverteilung bei akademischer Ghostwriting-Plattform. Flexible Remote-Arbeit neben dem Studium.
Responsibilities
Communicate directly with customers via WhatsApp and support offer acceptance
Create individually tailored offers and send them by email
Manage ghostwriters and customers
Assign orders to suitable ghostwriters
Ensure that orders are completed on time
Support the daily processing and organization of orders
Contribute to coordinating services and ensuring smooth operations
Work independently and as part of a team
Requirements
Currently enrolled student, ideally pursuing a degree in business, communications, project management, or a related field
Confident written and verbal communication with customers
Precise and professional communication, particularly via WhatsApp and email
Strong time-management and organizational skills
Ability to manage multiple tasks and meet deadlines
Experience with common office software applications, such as Microsoft Office and Google Docs
Willingness to learn new tools such as Notion
Flexible and self-motivated approach to work
Initial experience in customer service or project management is preferred but not required
Benefits
Company-provided MacBook
Urban Sports membership
100% remote or home-based work; flexible location with no requirement to work from an office
Flexible working hours
Practical experience and insights into project management and customer communication
Opportunities for personal and professional development
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