Human Resource Intern coordinating large intern teams, recruitment, coaching, and onboarding. Crafton is a web design agency focused on brand storytelling and user - centered web technology.
About the role
- HR Director leading People & Culture across ENERGY Transportation Group’s Canadian and U.S. transportation operations. Driving workforce stability, compliance, recruitment, and organizational performance.
Responsibilities
- Lead and develop the HR team, establishing clear priorities and performance expectations.
- Execute departmental OKRs and translate business priorities into measurable initiatives.
- Oversee payroll, benefits, HRIS, and employee lifecycle processes.
- Establish HR service standards and performance indicators.
- Improve HR processes, internal controls, systems, and service delivery.
- Ensure timely and effective recruitment aligned with business priorities.
- Partner with hiring managers on workforce planning and hiring decisions.
- Develop candidate pipelines, particularly for Sales and Operations roles.
- Measure time-to-fill, quality of hire, and retention outcomes.
- Strengthen onboarding, employee integration, and probation follow-up.
- Advise Sales, Operations, Finance, and other functional leaders.
- Guide managers through employee relations, performance, disciplinary, and termination matters.
- Ensure compliance with Canadian and U.S. employment requirements.
- Oversee employment policies, investigations, workplace health and safety, workers' compensation, and return-to-work processes.
- Coordinate immigration and work authorization matters with specialists.
- Oversee performance management, talent reviews, and succession planning.
- Coach managers in employee development and leadership effectiveness.
- Support organizational restructuring, leadership transitions, and change management initiatives.
- Coordinate annual salary reviews and compensation benchmarking.
- Monitor workforce indicators, including turnover, recruitment, absenteeism, and labour costs.
- Analyze HR data and provide actionable recommendations.
- Drive improvements in operational efficiency and organizational performance.
Requirements
- Bachelor's degree in Human Resources, Industrial Relations, Business Administration, or a related field.
- CRHA/CHRP designation preferred.
- 8–12 years of progressive HR experience, including HR team or functional leadership.
- Strong expertise in employee relations, recruitment, performance management, and employment compliance.
- Strong knowledge of Quebec and Canadian employment legislation, including federally regulated workplaces.
- Demonstrated experience managing U.S. employment matters, including collaboration with external legal advisors.
- Experience in workforce planning, recruitment execution, and change management.
- Experience in transportation, logistics, or another operationally intensive industry preferred.
- Ability to establish KPIs and deliver measurable results.
- Professional fluency in French and English, written and spoken, to support Canadian and U.S. operations.
Benefits
- Established HR function with the opportunity to evolve existing programs and processes
- Direct influence on workforce stability, leadership effectiveness, and organizational performance
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