Lead ConeTec’s critical recruitment and HR partnering for geocharacterization operations across the Prairies and Ontario. Advise leaders, manage employee relations, and develop HR capability.
About the role
- Human Resources Manager leading U.S. and Canadian HR strategy for Premier NX, a tech-enabled BPO provider. Overseeing talent, compliance, compensation, benefits, recruiting, and employee relations.
Responsibilities
- Execute HR strategy across the U.S. and Canada, aligning business strategy, goals, and change management with talent management, employee communication, and company values
- Oversee onboarding, employee development, compensation strategy, benefits, and employee communication
- Own talent and performance management programs, management development, HR policies, and best practices
- Track and report HR metrics, including turnover, new hires, headcount, and workforce analytics, and present results to leadership
- Oversee employee relations, escalations, onboarding and offboarding, leaves, salary administration, and interpretation of company policy and employment law
- Lead engagement and team-building initiatives that strengthen culture and retention
- Oversee recruiting and employment branding, including sourcing strategy, vendor management, interview process design, staffing metrics, and employer brand voice and reputation
- Direct HR operations and compliance across the U.S. and Canada, including RRSP/401(k) administration, benefits tracking, employee files, background checks, employment insurance claims, and employee data management
- Manage, coach, and develop the HR team
- Partner with senior and executive leadership on organizational strategy
Requirements
- 7+ years of progressive human resources experience, including at least 4 years in an HR leadership role
- Demonstrated experience leading an HR function across multiple U.S. states and Canadian provinces
- Expertise across talent management, compensation and benefits, recruiting, employment branding, employee relations, and HR operations
- Proven experience partnering with senior and executive leadership
- Existing experience and knowledge of U.S. and Canadian employment law and multi-jurisdictional compliance
- Excellent leadership, coaching, and counseling skills
- Strong project management and analytical capability
- Strong communication, facilitation, presentation, and writing skills
- Ability to work cross-functionally
- Oversight of a minimum of 300–400 employees in the U.S. and 50–100 employees in Canada
- Financial and cost-benefit analysis skills
- Working knowledge of HR statistics and metrics
- Bachelor's degree in Human Resources, Business Administration, or a related field
- High degree of flexibility and comfort operating in a fast-paced, growing services organization
Benefits
- Competitive base salary and performance-based incentives
- Extended health, dental, and vision care
- Life insurance
- Employee assistance program
- Optional insurance plans
- RRSP/401(k) match
- Paid time off and company holidays
- Remote-first flexibility with a collaborative, globally distributed team
- Professional development and growth opportunities
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