Start - Up Manager overseeing multi - country clinical trial site activation for Indero, a global dermatology and rheumatology CRO. Managing regulatory submissions, contracting, timelines, and cross - functional delivery.
About the role
- Regional Manager supporting EO’s entrepreneur chapters, volunteer leaders, and member engagement. Driving chapter health, strategic planning, leadership programs, events, and data-informed regional growth.
Responsibilities
- Manage a portfolio of up to 14 chapters as the primary staff relationship owner
- Serve as the main liaison to Area Directors, Chapter Staff, and Chapter Presidents
- Organize and attend at least one monthly touchpoint with Area Directors, Chapter Staff, and Presidents
- Address operational and member-related issues and escalate risks or concerns
- Support healthy, sustainable chapters by reinforcing EO standards and identifying risks
- Encourage growth and retention strategies and collaborate on growth forecasting, incentives, and dashboards
- Liaise between chapters and the EO Renewal Team on payment processes, troubleshooting, and quarterly follow-ups
- Act as regional product ambassador with deep product knowledge
- Support chapter strategic planning and alignment with regional and global priorities
- Promote, support, and attend Strategy Summits within assigned chapters
- Collaborate with facilitators to support clear summit outcomes
- Ensure summit attendees complete required Chapter Officer Training
- Project-manage key regional events, including Presidents Meetings, Chapter Staff Events, Leadership Summits, and other regional events
- Support the Global Leadership Conference, Regional Leadership Academies, and alignment meetings
- Encourage cross-chapter and cross-regional engagement and represent the region at key events
- Support the Regional Director in building a leadership pipeline and engagement strategy
- Promote leadership opportunities, drive awareness and submissions, and support interview coordination
- Attend and engage in Multi-Functional Director and Expert interviews
- Maintain collaboration with stakeholders involved in interview and ratification processes
- Serve as staff liaison to Area Directors, Growth & Member Engagement Directors, and Experts
- Support Directors in preparing for Regional Council meetings
- Contribute regional insight and expertise to three-year regional strategic planning
- Capture, analyze, and generate data-driven insights using EO systems and tools
- Track chapter status, leadership transitions, and health and growth indicators for forecasting
- Maintain dashboards related to funding and incentive programs
- Collaborate across regions and portfolios to support chapters and share best practices
Requirements
- Bachelor’s degree or equivalent combination of education and relevant professional experience
- Minimum 3–5 years of experience in product engagement, program management, product marketing, member engagement, or a related role
- Experience working in a membership-based, nonprofit, association, or global organization strongly preferred
- Experience working across multiple regions, cultures, or languages is an asset
- Fluency in English is required; other language requirements may vary by region
- Comfort with regional and global travel (35%), including periods of higher seasonal travel demands
- Ability to manage and support a chapter portfolio as the primary staff relationship owner
- Strong relationship-building and stakeholder management skills
- Sound judgment in identifying risks and escalating appropriately
- Ability to reinforce standards while maintaining trusted advisory relationships
- Strong communication, organizational, relationship-building, and cross-functional collaboration skills
- Proven experience serving as project manager for regional events
- Ability to capture, analyze, and interpret data using systems and tools
- Highly collaborative, adaptable, relationship-oriented, and growth-oriented
- Comfortable balancing structure, ambiguity, and innovation
- Strategic thinker with a strong sense of ownership, accountability, and service mindset
- Ability to manage multiple priorities in a fast-paced, globally distributed environment
- High emotional intelligence
- Ability to communicate effectively in writing and verbally
- Regular use of computer, telephone, and video-conference platforms
- Occasional early morning/evening meetings across time zones
- Ability to lift/move up to 30 pounds, as applicable
Benefits
- Competitive total rewards package
- Flexible work environment
- Generous professional development resources
- Access to the world’s top experts in entrepreneurship
- Accommodations during the recruitment process and employment as required by applicable law
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