Bilingual Investigator investigating complaints and reports for Ontario’s early childhood educator regulator. Conducting interviews, analyzing evidence, documenting findings, and testifying at disciplinary hearings.
About the role
- Bilingual mortgage officer managing residential mortgage files, compliance, funding, and fraud mitigation. Supporting Equitable Bank’s innovative Canadian banking operations and broker relationships.
Responsibilities
- Maintain and update mortgage files from commitment approval through loan funding and delivery of instructions to the lawyer or notary
- Review files and request outstanding documents from mortgage brokers
- Adjudicate documents in accordance with FINTRAC requirements, internal AML/ATF guidelines, and EQB policies and procedures
- Ensure mortgage files comply with lending policies, insurer requirements, legal requirements, and AML/ATF requirements
- Manage deal flow and use reports to track and manage funding transactions while meeting deadlines
- Communicate with underwriters, managers, administrators, mortgage sales staff, brokers, clients, and mortgage insurers
- Monitor deal changes, update files, notify relevant parties, and address Quality Assurance and Compliance review queries
- Help team members meet agreed service levels and provide high-quality customer service
- Mitigate fraud within the Single Family Residential Department
- Work independently under direct management and make decisions relating to fraud mitigation, AML/ATF, FINTRAC guidelines, and file management
- Suggest workflow process improvements
- Manage risk and compliance in accordance with Equitable Bank policies and ethical standards
Requirements
- Completion of a post-secondary degree, preferably in a financial field
- 1–2 years of mortgage experience in the alternative mortgage market
- Bilingual in English and French
- Sound judgment and the ability to multitask and manage multiple competing priorities
- Excellent attention to detail
- Ability to understand and apply AML and ATF practices
- Strong and meticulous organizational skills
- Excellent time management, analytical, and problem-solving skills
- Ability to make complex decisions under pressure
- Proven ability to thrive in a constantly changing, high-volume, high-intensity environment
- Highly developed verbal and written communication skills
- Commitment to providing exceptional customer service
- Proficiency in MS Office, particularly MS Word and Excel
- Detailed knowledge of mortgage funding and quality assurance processes
- Ability to understand and assess documentation related to mortgage down payments and borrower income verification
- Awareness of fraud risks in the mortgage industry and ability to address suspected misrepresentation
- All candidates considered for hire must successfully complete a criminal background check and credit check
Benefits
- Competitive discretionary bonus
- Market-leading RRSP matching program
- Medical, dental, vision, life, and disability benefits
- Employee Share Purchase Plan
- Maternity and parental top-up benefits while you care for your little one
- Generous vacation policy and personal days
- Virtual events to connect with fellow colleagues
- Professional development and comprehensive Career Development program
- A fulfilling opportunity to join one of the leading FinTech companies and help create a new kind of banking experience
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Experience level
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Degree requirement
No Education Requirement
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