Remote part - time dispatcher coordinating emergency calls, client work orders, and vehicle routes for a Canadian commercial cleaning provider. Supporting clients and internal teams across Canada.
About the role
- Co-op student supporting EQ Bank’s Sales Operations and Strategy for PC Mastercard. Analyzing sales data, improving processes, and coordinating cross-functional initiatives.
Responsibilities
- Support recurring Sales Operations activities, reporting cycles and business reviews
- Maintain trackers, working files, process documentation and operational resources
- Collect and consolidate updates from Sales teams and cross-functional partners
- Track deliverables, owners, deadlines, risks and outstanding decisions
- Assist with CRM data quality reviews, account information and related reporting activities
- Support Sales events, expense tracking and other operational activities
- Use Excel, Power BI, CRM platforms and approved tools to prepare reports and identify trends
- Review and organize data to support Sales planning and decision-making
- Conduct market, competitor and business research
- Summarize findings and translate information into insights and recommendations
- Support presentations, meeting materials and leadership updates
- Perform quality checks on reports and materials
- Identify opportunities to simplify Sales Operations processes using approved AI, automation and digital tools
- Use approved AI tools for research, analysis, summarization, documentation and reporting
- Review and validate AI-generated outputs
- Follow privacy, confidentiality, information security and responsible-use requirements
- Document repeatable processes and AI-enabled workflows
- Support testing, adoption and continuous improvement of tools and processes
- Collaborate with Sales, Finance, Marketing, Credit, Operations and other business partners
- Gather information and follow up on inputs and deliverables
- Communicate progress, issues and outstanding actions
- Contribute to additional Sales Operations and Strategy initiatives as assigned
Requirements
- Currently enrolled in a university or college program in business, finance, analytics, marketing, technology or a related field
- Strong analytical, research and problem-solving skills
- Proficiency in Microsoft Excel, PowerPoint and Word
- Experience with Power BI, CRM platforms, databases or data-visualization tools is an asset
- Interest in applying AI and automation to practical business problems
- Ability to critically review AI-generated and data-based outputs for accuracy and completeness
- Strong written and verbal communication skills
- Strong organizational and time-management skills, with the ability to manage multiple priorities
- Strong attention to detail and commitment to producing accurate work
- Ability to work independently while seeking guidance when appropriate
- Ability to collaborate effectively with team members and cross-functional partners
- Demonstrated curiosity, initiative and willingness to learn
- Submit transcript and resume in one document
- All candidates considered for hire must successfully complete a criminal background check and credit check
Benefits
- Competitive discretionary bonus
- Market leading RRSP match program
- Medical, dental, vision, life, and disability benefits
- Employee Share Purchase Plan
- Maternity/Parental top-up while you care for your little one
- Generous vacation policy and personal days
- Virtual events to connect with your fellow colleagues
- Professional development and comprehensive Career Development program
- Fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
- Barrier-free recruitment process and work environment
- Accommodations at any stage of the recruitment process
- Hybrid work arrangement
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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