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About the role
- Senior Manager overseeing BES commercial mortgage underwriting, portfolio risk, renewals, and team leadership. Supporting EQ Bank’s mission to reshape banking for Canadians.
Responsibilities
- Report to the Director, BES, Portfolio Management
- Mentor and provide guidance to team members
- Ensure efficient and effective underwriting of complex conventional commercial mortgage loans secured by major asset classes throughout Canada
- Provide prudent oversight of the BES portfolio and ensure credit risk is assessed within the Bank’s risk appetite
- Ensure ongoing loan monitoring, annual reviews, renewals, and amendments/modifications are reviewed within approved guidelines
- Monitor renewal and annual review pipeline reports and manage credit flow
- Approve or recommend commercial mortgage renewals and annual reviews according to delegated authority
- Proactively address issues to support a superior customer experience
- Ensure team members complete underwriting assignments quickly and efficiently
- Ensure compliance with company policies and procedures
- Review, approve, or recommend commercial credit facilities, including mortgage renewals, annual reviews, and assumptions
- Resolve day-to-day challenges and assess and address staff training needs
- Maintain relationships with Commercial team colleagues and broker partners
- Develop and maintain production and service metrics
- Promote organic growth and target retention objectives for BES maturities
- Support regular reporting for senior management, including maturity reporting, annual review reporting, commercial dashboards, and KPI/KRI reporting
- Monitor pipeline workflow against production and service timelines
- Provide timely feedback on team member performance
- Manage, organize, train, and evaluate contract employees, interns, LDP Associates, and job-shadowing employees
- Review Compliance and QA audits, compile underwriter feedback, and maintain audit tracking
- Assist with department projects and company initiatives
Requirements
- Strong leadership and coaching skills
- Post-secondary education (diploma/degree) in business or finance; MBA/CFA preferred
- Minimum of 7 years of experience in commercial real estate lending
- Minimum of 2 years of management experience
- Highly developed verbal and written communication skills
- Proven ability to inspire a team to work toward goals and objectives
- Sound technical knowledge of commercial lending, financial statement analysis, and factors affecting the Canadian commercial lending environment
- Detailed understanding of macro factors affecting the commercial real estate industry
- Detail-oriented with a high level of integrity
- Demonstrated service excellence within the field
- In-depth knowledge of AML/ATF regulations and corporate/legal documentation for commercial real estate in multiple jurisdictions across Canada
- Ability to thrive in a constantly changing, high-volume, high-intensity environment
- Effective analytical and problem-solving skills
- Strong organizational and time-management skills
- Ability to handle multiple competing priorities
- Proficient in MS Office
- Successful completion of a criminal background check and credit check
Benefits
- Competitive discretionary bonus
- Market leading RRSP match program
- Medical, dental, vision, life, and disability benefits
- Employee Share Purchase Plan
- Maternity/Parental top-up while you care for your little one
- Generous vacation policy and personal days
- Virtual events to connect with your fellow colleagues
- Professional development and comprehensive Career Development program
- A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
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