Director, Business and Process Optimization – Pharmacovigilance

Posted 2 days ago

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About the role

  • Director optimizing pharmacovigilance processes and systems at PrimeVigilance, a global patient-safety specialist. Leading cross-functional operations, process improvement, and M&A integration.

Responsibilities

  • Provide strategic leadership for department operations and resourcing
  • Develop and execute strategies for continuous process improvement and organizational performance optimization
  • Provide management and strategic direction to business operations/corporate functions
  • Participate with senior leadership in developing and authorizing strategic business plans
  • Oversee cross-functional activities, projects and initiatives
  • Deliver strategic insights, analyses and recommendations
  • Assess compliance with cross-functional processes, systems/applications, training and communications
  • Serve as business lead for large, complex, cross-functional process improvement initiatives
  • Collaborate with stakeholders, peers and leaders on strategy, execution and communications planning
  • Provide administrative oversight including staffing, budgeting, scheduling and long-term planning
  • Provide strategic direction through line management of a team
  • Oversee recruitment, induction, talent development and staff retention
  • Provide coaching, feedback, performance appraisals, development plans and career coaching
  • Develop and implement business plans and forecasting
  • Support and drive process and systems optimization activities
  • Oversee or respond to client or internal process audits and CAPAs
  • Cultivate a continuous improvement environment
  • Act as an internal transformation consultant for M&A integration activities

Requirements

  • Life science graduate, pharmacy, nursing, other healthcare related qualification or experience in pharmacovigilance
  • Extensive pharmacovigilance experience
  • Experience with process improvement, safety applications and systems
  • Demonstrated line management experience
  • Extensive leadership experience in pharmacovigilance from a service provider environment
  • Experience optimizing processes and managing through to implementation
  • Advanced skill in process development and improvement, especially in clinical and post-marketing pharmacovigilance
  • Excellent project management skills
  • Superior attention to detail, investigative and analytical skills
  • Outstanding interpersonal, negotiation and problem solving skills
  • Superior computer skills, including understanding of clinical management and pharmacovigilance technology and systems
  • Expert understanding of clinical trial practices, processes and requirements, including regulatory guidelines and directives
  • Superior oral and written communication skills, including the ability to communicate in English, orally and in writing
  • Ability to direct and promote teamwork in a multidisciplinary and multicultural team setting
  • Ability to drive innovation in process improvements
  • Outstanding organizational, judgment, analytical, decision-making and interpersonal skills
  • Ability to manage complex projects in parallel and rapidly changing priorities
  • Certification in process improvement methodologies such as Lean Six Sigma is a plus

Benefits

  • Flexible work arrangements / remote work option
  • Growth and professional development opportunities
  • Coaching and feedback
  • Development plans and career coaching
  • Collaborative and supportive work environment
  • Global, multicultural team environment
  • Opportunity to work on meaningful patient-safety initiatives

Job title

Job type

Full Time

Experience level

Lead

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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