Director leading natural wellness product innovation, claims, and commercialization at Saje Natural Wellness. Managing category teams and cross - functional launches across marketing, R&D, regulatory, operations, and finance.
About the role
- Senior Clinic Director leading Fortrea’s multi-site clinical pharmacology operations and client partnerships. Driving clinical research delivery, governance, growth, and client satisfaction across US and Canada.
Responsibilities
- Manage, administer, and organize local site operations for a Clinical Pharmacology unit, potentially across multiple sites
- Ensure overall site performance, defined metric goals, and Sponsor needs are met
- Serve as a lead member of the site leadership team and provide an active voice for all sites
- Ensure efficient utilization of human and physical resources
- Partner on improvement initiatives with Clinic Directors and Operations Directors
- Present Fortrea capabilities to clients and lead growth within assigned clients
- Own assigned client relationships, expectations, and satisfaction
- Lead RFI/RFP responses, proposal development, bid defense preparation, and presentations
- Establish new partner relationships and leverage growth opportunities
- Support Fortrea capability, visibility, and position through publications, conferences, meetings, and webinars
- Proactively plan client work pipelines and partner with business development to achieve sales margins
- Define, drive, and implement strategic initiatives with Therapeutic Area leadership
- Ensure consistency of quality, standards, policies, processes, and practices across client projects
- Represent partnerships and serve as a client advocate within Fortrea
- Build a sustainable and scalable Alliance management client model
- Lead in a global, complex environment; set expectations; coach and mentor for success
- Lead and present at Operational Governance meetings
- Facilitate Executive Committee meetings and follow up on action items
- Conduct timely NPS surveys and maintain client satisfaction
- Lead Lessons Learned initiatives
- Lead, manage, facilitate, and expedite activities across Fortrea divisions supporting partnership success
- Ensure delivery meets client quality, timeline, and budget expectations
- Ensure projects are appropriately resourced according to contractual obligations and client fit
- Maintain cost performance index at or above 1.0
- Develop and deliver client-specific training
- Ensure client-specific process improvement efforts maximize portfolio efficiency
- Perform other duties as needed or assigned
Requirements
- University/four-year college degree — Bachelor of Science (BS) in medical or science or related field
- Master's degree or MBA preferred
- 10 years relevant experience may be substituted for educational requirements
- Relevant and equivalent experience may be accepted in lieu of educational requirements
- 10 to 12 years of progressive and proven leadership responsibilities in a related business environment
- Knowledge of clinical research required
- Creative and resilient in application of processes and approach to work
- Comfortable dealing in a complex environment
- Successful track record in meeting commitments and driving change using a highly collaborative approach
- Experience managing multiple sites preferred
- At least three years of clinical research experience preferred
- Six Sigma training preferred
- Must meet applicable occupational health, immunization, and screening requirements
- Must be able to perform essential visual and auditory tasks, including color differentiation, with or without reasonable accommodation
- Must be able to operate a computer and necessary equipment for up to six hours per day
- Must be able to maintain and change position as necessary for up to six hours per day
- Ability to work overtime and/or weekends based on business needs
- Must communicate effectively in English, verbally and in writing
- Ability to travel 20 to 30% of the time, including expected overnight travel
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability (STD)
- Long-term disability (LTD)
- 401(K)
- Paid time off (PTO) or Flexible time off (FTO)
- Company bonus where applicable
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