Product Manager shaping ESG, XBRL, and regulatory filing solutions at insightsoftware, a global finance software provider. Owning roadmaps, backlogs, and agile delivery for regulated financial institutions.
About the role
- Product Manager owning Fire and EMS software vision, backlogs, and releases at ESO, a data and technology company improving community health and safety. Leveraging AI to streamline product delivery.
Responsibilities
- Manage planning and execution throughout the product lifecycle, including market analysis, requirements gathering, ideation, decision-making, software development, and go-to-market readiness
- Define product vision, strategy, and roadmap for owned Fire and EMS domains
- Own, prioritize, and maintain product backlogs across assigned teams or domains
- Communicate product vision, proposed features, and business value
- Use rapid prototyping tools such as Magic Patterns to validate desirability and usability
- Use AI tools to draft and refine user stories, acceptance criteria, requirements, sprint summaries, release notes, stakeholder updates, and communications
- Triage customer requests, bugs, and enhancement ideas using AI, routing and reprioritizing by business value and dependencies
- Engage Sales, Support, Customer Success, Onboarding, executives, customers, agencies, and departments to gather requirements and manage trade-offs
- Prioritize initiatives based on NERIS, NEMSIS, state and local compliance, customer needs, sales drivers, and technology changes
- Own customer-feedback intake through Pendo to optimize NPS and PES
- Surface cross-team dependencies and sequencing conflicts
- Work with product design and engineering to assess viability, feasibility, and desirability
- Participate in Scrum ceremonies across owned teams
- Partner with TPMs, Engineering, and Product Managers to align portfolio priorities
- Manage releases, including new features, incremental features, architectural improvements, and technical debt
- Work with system architects on infrastructure decisions and sequencing
- Create enablement documentation and playbooks
- Escalate unresolved trade-offs to product leadership with recommendations
- Contribute to retrospectives and evaluate return on investment
- Provide support and coaching to managers
- Plan and execute adoption of ESO development methodology and tools including Jira, Confluence, and Teams
Requirements
- Five or more years of experience in product management, product ownership, or a similar backlog-ownership role, including experience across more than one team or domain
- Experience in product management at a fast-growing software company
- Proficient and experienced using AI to optimize day-to-day work and build AI-first product solutions
- Hands-on experience using AI tools such as Claude, Magic Patterns, or similar platforms for drafting requirements, building functional prototypes, synthesizing feedback, or generating status communications
- Strong judgment for reviewing and correcting AI-generated content
- Working knowledge of Agile and Scrum practices, including backlog refinement, story writing, and sprint ceremonies
- Strong track record monitoring success via outcomes and metrics
- Significant experience defining and launching features that meet customer and business needs
- Demonstrated strategic planning and operational execution skills, including process improvement
- Experience mentoring and developing junior talent
- Clear written and verbal communication across technical and non-technical audiences
- Certification such as CSPO, PSPO, or SAFe PO/PM is an optional qualification
- Experience owning backlogs in a regulated or safety-critical domain such as EMS, fire, or hospital care is an optional qualification
- Familiarity with prehospital or fire service data standards such as NEMSIS or NFIRS is an optional qualification
- Experience building or refining prompts, workflows, or lightweight tools that improve team use of AI is an optional qualification
Benefits
- Competitive health plan (medical, dental, & vision insurance)
- RRSP with company match
- Telemedicine service provided by ESO
- Front-loaded vacation and sick time
- Employee Assistance Program (EAP)
- Life insurance
- Disability insurance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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