Senior Technical Writer at Motorola Solutions managing documentation lifecycle for software/hardware releases and new product introductions. Collaborating with cross - functional teams to create user - friendly documentation.
About the role
- Technical Writer at eStruxture Data Centers, translating technical processes into clear SOPs. Collaborating with IT, Engineering, and Operations teams for effective documentation.
Responsibilities
- Standardization of processes and development of Standard Operating Procedures (SOPs)
- Write, design, and update a wide range of technical documents, including process diagrams, Standard Operating Procedures (SOPs), technical specifications, API documentation, installation guides, user manuals, and detailed project reports.
- Work closely with subject matter experts (SMEs) across departments (e.g., IT, Engineering, Operations) to gather complex technical information and translate it into clear, concise, and well-structured documentation.
- Review, proofread, and standardize documents produced by other team members to ensure clarity, grammar, consistency, and adherence to the organization's style guides.
- Translate technical documentation between English and French to support regional operations and meet compliance requirements.
Requirements
- Minimum 3 years of experience managing end-to-end engineering projects, from initial component design and technical troubleshooting to industrial implementation of advanced technology solutions.
- Experience in data center operations is an asset.
- Bachelor's degree in Technical Writing, Communications, Information Technology, or a related field, with at least 3 years of relevant experience.
- Experience producing and updating various types of technical and operational documentation.
- Experience working with operational systems such as EQMS platforms, ERP, or CMMS, or experience documenting data center operations, compliance-focused environments, and documentation best practices is considered an asset.
- Experience supporting operational processes such as change management, incident management, and other business procedures or workflows is considered an asset.
Benefits
- Hybrid work environment: office and remote work.
- Regular Monday-to-Friday schedule, with occasional tight deadlines.
- Employment is conditional on a satisfactory background check.
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