About the role

Senior leadership role at EZCORP focusing on driving product excellence and strategic initiatives. Leading product management capabilities for customer-facing products and platforms with a customer-centric approach.

Responsibilities

Lead strategic product initiatives and drive product excellence across the Digital Product organization
Provide deep product leadership for customer-facing products and platforms
Build product management capabilities, establish best practices, and mentor product teams
Serve as a key strategic partner to executive leadership, translating business strategy into product vision and roadmaps
Define and own multi-year product strategy aligned with EZCORP’s business and operating objectives
Drive improvements in customer satisfaction, digital adoption, and revenue performance
Champion a customer-centric approach grounded in measurable business outcomes
Establish consistent product management standards, governance, and accountability
Collaborate with Operations, IT, and Design teams to deliver high-quality products on schedule and on budget

15+ years of experience in Product Management, Product Strategy, or Platform Leadership roles
8-10+ years in senior leadership positions (Director / Senior Director or equivalent)
Demonstrated experience delivering complex products in regulated industries, preferably financial services, lending, payments, or retail finance
Proven ability to scale and modernize large, mission-critical platforms
Strong cross-functional leadership experience with Engineering, Compliance, Risk, Operations, and Finance
Track record of driving execution predictability and measurable business outcomes
Exceptional communication and decision-making skills at the executive level
Experience with AI-assisted prototyping (Claude Code, Cursor, Figma AI)
Bachelor's degree in Business, Computer Science, Engineering, Design, or related field required
MBA or Master's degree strongly preferred