IT project manager overseeing multi-client engagements and delivering Microsoft 365 and cloud solutions.
Managing scope, budgets, timelines, risks, stakeholders, and business outcomes across diverse projects.
Responsibilities
Oversee multiple client engagements and deliver high-quality results across a portfolio of projects
Drive projects from initiation through completion, defining and achieving scope, timelines, and outcomes
Spend approximately 90% of time directly managing projects
Communicate with internal and external stakeholders to ensure customer commitments are met
Consult with clients/prospects, vendors, and internal personnel to validate estimates, coordinate operations, and resolve issues
Follow project management governance and control best practices
Prepare Project Plans covering resources, timeframes, and budgets
Report project status and variances
Track project progress against goals, objectives, budgets, and timelines
Create action plans to meet objectives, budget, and schedule
Implement change management processes and assess impacts of change requests on schedule, quality, and risks
Develop communications strategies to keep stakeholders informed of progress, updates, and risks
Support pricing and proposal stakeholders with standards of work, specifications, and service effort/cost estimates
Ensure delivery aligns with client expectations and company commitments
Report delivery results regarding CSAT, profitability, and next-step opportunities
Apply best practices as a subject matter expert
Identify technical solutions that improve business performance and ensure requirements are met
Cultivate effective stakeholder relationships
Requirements
Minimum 5–7 years of project leadership and industry experience, with a track record managing deliverables for business and financial results
5+ years of successful project management initiatives in a business integration role/capacity
Education and/or experience equivalent to an undergraduate degree or higher in a technical field
Experience with a vendor or project service delivery organization preferred
Solid understanding of Microsoft 365 Platform and Cloud solutions
Strong working knowledge of Microsoft technologies, including Modern Workplace and cloud-based solutions
PMP nice to have
Financial acumen regarding budgets, forecasting, and risk/cost controls
Experience managing and monitoring performance metrics across business units and project portfolios
Exceptional management capability and oral, written communication, and presentation skills
Success delivering results on time and on budget
Ability to influence business and functional teams
Ability to work under tight timelines in a dynamic, fast-paced environment
Willingness to travel as required and work outside normal business hours
Independent self-starter with collaborative working style, strong work ethic, and flexibility across responsibilities
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