About the role

Experience Director shaping AI-powered digital products for Fantasy’s global clients. Leading UX teams, client engagements, design systems, and end-to-end experiences from strategy through launch.

Responsibilities

Set experiential direction and provide strategic guidance across engagements from brief to final delivery, using AI tools to accelerate experimentation and improve work.
Define and champion principles for great, human-centered products and ensure teams execute with creativity and craft.
Oversee complex, large-scale engagements as a hands-on leader focused on detail, creativity, and craftsmanship.
Synthesize user research, business strategy, technical constraints, and stakeholder feedback into clear, defensible design direction.
Devise product visions, feature sets, and roadmaps, communicating them through strategic narratives.
Build scalable design systems for consistent, accessible, world-class experiences.
Collaborate across product, engineering, research, and strategy disciplines.
Mentor, manage, and grow UX designers.
Improve design processes and define how AI tools are used within the practice.
Engage directly with clients to solve problems, ideate, and create digital experiences.
Lead client presentations, workshops, and working sessions.
Build lasting client relationships and serve as a trusted strategic design partner.
Own the end-to-end process from prospective-client conversations through delivery, growth, and ongoing partnership.
Identify emerging shifts in tools, technology, and practice and translate them into changes in team workflows.

Portfolio demonstrating digital product, service, or systems design work across varied industries and contexts.
10+ years of experience in the design industry.
Meaningful experience leading teams creating human-centered digital experiences at scale.
Proven ability to lead, mentor, and inspire designers.
Thought leadership and strategic thinking with a strong, well-articulated point of view.
Ability to self-direct and independently drive UX vision from strategy through interaction design to shipped experience.
Hands-on familiarity with AI-powered design tools.
Track record of continual practice and process improvement.
Meticulous eye for detail and strong design aesthetic sensibilities.
Awareness of design trends, emerging technologies, and innovation.
Exceptional communication, presentation, and facilitation skills.
Ability and desire to build successful, enduring client relationships.
Commitment to inclusive, accessible, and equitable design practices.