Customer Solutions Architect specializing in telecommunications solutions for TELUS. Driving customer success through integrated data, voice, mobility, and IoT solutions while partnering closely with Sales Executives.
About the role
- Senior Sales Engineer supporting enterprise customers by understanding complex needs and showcasing data replication solutions. Collaborating closely with sales teams and providing technical expertise.
Responsibilities
- Work with enterprise customers to understand their business needs, use cases, and data replication requirements
- Develop and deliver functional and technical presentations to enterprise audiences
- Ensure technical wins by leading a rigorous proof-of-value process
- Work closely with Fivetran Product, Post-Sales Services, Support, and Engineering teams to ensure our solutions align with enterprise customer needs
- Develop and maintain relationships with key enterprise customers and partners
- Stay up to date on the latest technologies and trends in our industry
Requirements
- 5+ years selling IT services or products in an enterprise or similarly complex environment
- Strong technical experience covering database replication, cloud infrastructure, and data replication technologies
- Experience with modern data analytics technologies, including cloud data warehouses, transformation tools, data catalogs, and BI tools
- Excellent communication and presentation skills, with a strong ability to explain complex technical concepts to both technical and non-technical stakeholders
- Strong problem-solving and analytical skills
- Bilingual in French and English
- English (professional proficiency) required due to the nature of the role: regular written and verbal interactions with clients/prospects outside Quebec, as well as drafting emails and proposals in English.
Benefits
- 100% employer-paid medical insurance
- Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
- RSU stock grants*
- Professional development and training opportunities
- Company virtual happy hours, free food, and fun team-building activities
- Monthly cell phone stipend
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
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