Director leading RPA and intelligent automation architecture at Sun Life, a financial services company. Defining enterprise platforms, governance, roadmaps, and AI - enabled business process automation.
About the role
- IT Engineer managing internal systems and workflows to support employees at Float. You'll ensure operational reliability while building automations and improving processes.
Responsibilities
- Own employee onboarding and offboarding workflows across key systems, with a strong bias toward end-to-end automation and operational reliability
- Administer and improve Float’s core internal tooling, including identity, productivity, MDM, collaboration, and access systems
- Provide onsite and remote support for Mac hardware, software, office systems, and employee productivity issues
- Build and maintain practical automations that reduce manual work, improve consistency, and help the IT function scale
- Partner closely with teams like People and Recruiting to design clear, durable support and provisioning processes
- Document business-critical IT workflows so they are repeatable, understandable, and not dependent on tribal knowledge
- Support office technology, WiFi, and AV systems to ensure a reliable in-office experience
- Collaborate with security and risk partners to strengthen endpoint hygiene, access controls, and operational compliance
Requirements
- 5+ years in IT support, systems administration, or internal IT engineering roles
- Hands-on experience using scripting or programming languages such as Python to automate internal workflows and reduce manual operational work
- Strong experience with tools like Google Workspace, Okta, MDM platforms, collaboration tools, and access management systems
- Solid hands-on experience supporting Apple hardware, employee productivity tooling, WiFi, and office technology environments
- A track record of documenting, standardizing, and improving business-critical internal workflows like onboarding, offboarding, and provisioning
- Strong stakeholder communication skills, with the ability to explain technical issues, trade-offs, and risks in simple, practical language
- Credible examples of using AI in real workflows to improve speed, clarity, troubleshooting, or automation outcomes
Benefits
- Competitive compensation, equity options, and benefits
- Hybrid work model – we are based in Toronto with in-office days for connection and collaboration
- Enjoy catered team lunches every Tuesday, Wednesday and Thursday
- Bring your pup to our dog-friendly office
- Thrive in a high-trust, high-performance culture where your work truly matters
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