Lead Product Designer owning complex enterprise software experiences for Mark43’s public safety platform. Shaping tools used by law enforcement, firefighters, EMS professionals, and dispatchers.
About the role
- First full-time Product Designer at Supercast designing platform experiences for creators and subscribers. Collaborate with Product and Engineering teams to build intuitive tools for sustainable creator businesses.
Responsibilities
- Design the creator and subscriber experiences across the Supercast platform including the creator dashboard, subscriber interface, web application, mobile experiences, and supercast.com.
- Own the UX, look, feel, and interactions of Supercast as the platform evolves and new capabilities are introduced.
- Create the design system, UI designs, interaction flows, and prototypes that help the team move quickly from concept to shipped product.
- Level up existing product flows to make launching and managing memberships simpler and more intuitive for creators.
- Design entirely new product capabilities from scratch as Supercast expands into areas like mobile apps, livestreaming, community features, and other creator tools.
- Partner closely with the Product Manager and Engineering team to translate product ideas into thoughtful user experiences, including refining UI and HTML/CSS details.
Requirements
- 4+ years designing digital products, ideally in SaaS, consumer platforms, or creator tools.
- Strong UX intuition. You’re able to simplify complex workflows and design experiences that feel intuitive and delightful.
- Customer empathy. You care deeply about understanding how creators and subscribers behave and design solutions that solve real user problems.
- Design systems thinking. You’ve built and maintained Figma design systems before and lead with patterns, hierarchies and components.
- Collaboration. You enjoy working efficiently with product managers and engineers to turn ideas into shipped product.
- Craft. You sweat the details of UI, interaction design, and visual polish, including using AI thoughtfully in your design workflow.
- Front-end awareness. Comfort working with HTML/CSS and collaborating closely with engineers on implementation (we’re a Ruby on Rails shop using Tailwind).
- Passion for the creator economy. You’re excited about building tools that empower creators to build sustainable businesses with their audiences. We’re especially interested in candidates who have built products used by creators, media companies, or subscription businesses.
Benefits
- Good ideas get shipped quickly.
- You’ll have real ownership over what gets built.
- We’re a remote-first company with most team members across North America (your primary work window should be Pacific - Eastern Time).
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