Health Information Management student working with Records Management team on documentation and privacy standards. Supporting confidentiality and general administrative duties in a hybrid role.
About the role
- Co-op Student providing technical support for end-user hardware and software in Information Services. Collaborating with managed service providers to ensure business continuity at Gibson Energy.
Responsibilities
- Provide hands-on technical support for end-user hardware, peripherals, mobile devices, applications, and networking-related issues.
- Provide technical assistance /support for our virtual collaboration tools, meeting room technologies, and telephony systems (e.g., Microsoft Teams meeting rooms and Teams phones).
- Administer the Mobile Device Management (MDM) program, including new mobile device configuration and deployment.
- Assists remotely working users in the areas of MS Office 365, Active Directory, Windows Operating System, and network.
- Maintains Knowledge Base Articles for Level I/II processes and procedures for both hardware and core desktop applications.
Requirements
- Completion of 3rd year post-secondary education in the field of Information Technology or related field.
- Certificates/training from Microsoft considered an asset.
- Experience in Mobility technologies considered an asset.
- Excellent oral and written communication skills across all levels.
- Demonstrates a strong client centric approach.
Benefits
- Employee compensation is not explicitly mentioned. Health & Safety participation is encouraged.
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