Deployment Manager overseeing customer experience operations for AI agents. Managing complex deployments from kick - off to automation performance across multiple stakeholders.
About the role
- Product & AI Automation Intern at GoMaterials, supporting product discovery and automation projects in a fast-paced startup environment. Collaborating with Product and Operations teams to streamline workflows and enhance efficiency.
Responsibilities
- Conduct product and market research to support feature exploration, competitive analysis, and strategic decision-making.
- Assist in writing user stories and preparing documentation for product kickoffs.
- Maintain clear, accurate, and up-to-date documentation across product workflows, research findings, and feature specifications.
- Tag, organize, and summarize user research recordings to surface key insights and recurring themes.
- Support user discovery initiatives by coordinating research sessions, preparing materials, and documenting outcomes.
- Identify manual or repetitive processes across product and company operations that are suitable for automation.
- Build, test, and maintain automated workflows using tools such as Claude Code, Zapier, and other AI or no-code/low-code tools.
- Document automation processes and support team members in adopting new tools and workflows.
Requirements
- Currently enrolled in a Computer Science or related program.
- Strong analytical and organizational skills with attention to detail.
- Interest in product development, user research, and process optimization.
- Comfort working with documentation, structured thinking, and new tools.
- Ability to thrive in a fast-paced, evolving startup environment.
- Strong written and verbal communication skills.
Benefits
- Flexible hours & ability to work-from-home
- Learning & development programs
- Equity after graduation and joining full-time
- Work with a fun, tight-knit team
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