Senior Product Experience Designer designing intuitive user experiences for Wattpad's storytelling platform. Collaborating with cross - functional teams to enhance user engagement and satisfaction.
About the role
- UX Designer at GoTo shaping experiences for millions using AI tools. Collaborating with teams to drive intuitive product design.
Responsibilities
- Collaborate closely with your trio (development and product management partners) as well as with key stakeholders across the portfolio.
- Design end-to-end experiences by creating low-fidelity wireframes, high-fidelity design assets, journey maps, and detailed service blueprints.
- Own customer outcomes and develop a holistic, integrated user experience vision.
- Facilitate design reviews, critiques, and workshops to ensure smooth collaboration among stakeholders.
- Leverage user feedback and data to inform design decisions, working with product management to define strategic direction.
- Develop design concepts and solutions based on user needs, product vision, and technical capabilities.
- Use state-of-the-art AI tools and maintain a curious mindset toward AI to experiment and craft innovative, outcome-focused design solutions.
Requirements
- Minimum 3 years of relevant industry experience in senior roles leading the design of SaaS products.
- Ability to produce design deliverables across the full user experience, including initial vision and concept work, workflows/flows, wireframes, and polished visual designs.
- Portfolio showcasing both web and mobile projects, with examples of delivered products that detail your specific contributions to design direction and decisions.
- Experience integrating user research findings into concepts and collaborating with UX research and content design teams.
- Passion for solving complex problems and identifying opportunities to improve product experience.
- Experience in specialized markets such as healthcare, automotive, education, and insurance is a plus.
Benefits
- Comprehensive health benefits, life and disability insurance, and fertility and family-building support programs.
- Generous paid time off and holidays, volunteer days, quarterly personal wellness days, and no-meeting days.
- Tuition and book reimbursement programs to support ongoing learning and professional development.
- Thrive Global wellness program, confidential employee assistance program (EAP), and one-on-one wellness coaching.
- Employee programs — including employee resource groups (ERGs), the “GoTo Gets Involved” program, and charitable donation matching — to amplify your social network and the impact of your contributions.
- Registered Retirement Savings Plan (RRSP) to help you plan for the future.
- Gym fee reimbursement programs to support physical wellness.
- Access to telemedicine services for convenient healthcare.
- GoTo performance bonus program to celebrate your engagement and contributions.
- Monthly remote work allowance to cover home office expenses.
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