User Experience Designer – Product Designer

Posted 5 days ago

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About the role

  • UX Designer at GoTo shaping experiences for millions using AI tools. Collaborating with teams to drive intuitive product design.

Responsibilities

  • Collaborate closely with your trio (development and product management partners) as well as with key stakeholders across the portfolio.
  • Design end-to-end experiences by creating low-fidelity wireframes, high-fidelity design assets, journey maps, and detailed service blueprints.
  • Own customer outcomes and develop a holistic, integrated user experience vision.
  • Facilitate design reviews, critiques, and workshops to ensure smooth collaboration among stakeholders.
  • Leverage user feedback and data to inform design decisions, working with product management to define strategic direction.
  • Develop design concepts and solutions based on user needs, product vision, and technical capabilities.
  • Use state-of-the-art AI tools and maintain a curious mindset toward AI to experiment and craft innovative, outcome-focused design solutions.

Requirements

  • Minimum 3 years of relevant industry experience in senior roles leading the design of SaaS products.
  • Ability to produce design deliverables across the full user experience, including initial vision and concept work, workflows/flows, wireframes, and polished visual designs.
  • Portfolio showcasing both web and mobile projects, with examples of delivered products that detail your specific contributions to design direction and decisions.
  • Experience integrating user research findings into concepts and collaborating with UX research and content design teams.
  • Passion for solving complex problems and identifying opportunities to improve product experience.
  • Experience in specialized markets such as healthcare, automotive, education, and insurance is a plus.

Benefits

  • Comprehensive health benefits, life and disability insurance, and fertility and family-building support programs.
  • Generous paid time off and holidays, volunteer days, quarterly personal wellness days, and no-meeting days.
  • Tuition and book reimbursement programs to support ongoing learning and professional development.
  • Thrive Global wellness program, confidential employee assistance program (EAP), and one-on-one wellness coaching.
  • Employee programs — including employee resource groups (ERGs), the “GoTo Gets Involved” program, and charitable donation matching — to amplify your social network and the impact of your contributions.
  • Registered Retirement Savings Plan (RRSP) to help you plan for the future.
  • Gym fee reimbursement programs to support physical wellness.
  • Access to telemedicine services for convenient healthcare.
  • GoTo performance bonus program to celebrate your engagement and contributions.
  • Monthly remote work allowance to cover home office expenses.

Job type

Full Time

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Flux

Location requirements

RemoteCanada

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