About the role

  • Product Manager developing AI features for Grafana Labs and collaborating globally. Leading product strategy, market research, and customer insights while prioritizing user needs and feedback.

Responsibilities

  • Partnering with our senior AI PM to define and own AI features end-to-end
  • Working closely with our product marketing and sales teams to shape our AI messaging and support large commercial deals
  • Understanding competitors, working with partners and staying on top of the broader AI market
  • Being a hands-on builder: prototyping, building, and shipping AI features end-to-end with our engineering team
  • Partnering with our data function to analyze large amounts at scale about our product, usage patterns and commercials
  • Empathizing with customer problems in order to collect user needs, requirements, and pain points
  • Curating and properly representing user feedback to Engineering, while providing evidence to support tradeoffs and priorities
  • Using your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing, and tiering.

Requirements

  • Excellent written and verbal communication
  • Strong product sense and curiosity about AI, including demonstrated evidence such as AI projects, blog posts and community contributions
  • 2 years of product experience or equivalent experience in a related role with ownership of a feature or project
  • Comfortable with basic data analysis (SQL, spreadsheets) and able to interpret experiment results
  • Familiarity with large language models (LLMs), prompt engineering, or experience using open-source models
  • Bonus Points: Experience using or building observability products and/or developer tools, either internally as an SRE or for external customer.

Benefits

  • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Job type

Full Time

Experience level

JuniorMid level

Salary

CA$145,722 - CA$174,866 per year

Degree requirement

Bachelor's Degree

Tech skills

SQL

Location requirements

RemoteCanada

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