About the role

Product Manager developing AI features for Grafana Labs and collaborating globally. Leading product strategy, market research, and customer insights while prioritizing user needs and feedback.

Responsibilities

Partnering with our senior AI PM to define and own AI features end-to-end
Working closely with our product marketing and sales teams to shape our AI messaging and support large commercial deals
Understanding competitors, working with partners and staying on top of the broader AI market
Being a hands-on builder: prototyping, building, and shipping AI features end-to-end with our engineering team
Partnering with our data function to analyze large amounts at scale about our product, usage patterns and commercials
Empathizing with customer problems in order to collect user needs, requirements, and pain points
Curating and properly representing user feedback to Engineering, while providing evidence to support tradeoffs and priorities
Using your deep product expertise to make decisions about our go-to-market strategies, pricing, packaging, licensing, and tiering.

Excellent written and verbal communication
Strong product sense and curiosity about AI, including demonstrated evidence such as AI projects, blog posts and community contributions
2 years of product experience or equivalent experience in a related role with ownership of a feature or project
Comfortable with basic data analysis (SQL, spreadsheets) and able to interpret experiment results
Familiarity with large language models (LLMs), prompt engineering, or experience using open-source models
Bonus Points: Experience using or building observability products and/or developer tools, either internally as an SRE or for external customer.

100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication – Expect open decision-making and regular company-wide updates.
Innovation-Driven – Autonomy and support to ship great work and try new things.
Open Source Roots – Built on community-driven values that shape how we work.
Empowered Teams – High trust, low ego culture that values outcomes over optics.
Career Growth Pathways – Defined opportunities to grow and develop your career.
Approachable Leadership – Transparent execs who are involved, visible, and human.
Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.