Associate Program Manager supporting patient and provider services as well as pharma commercialization in Canada. Requires bilingualism and project management experience.
About the role
- Program Manager for HP managing North America’s Amplify programs. Responsibilities include team leadership, communication, and program documentation for sales execution.
Responsibilities
- First point of contact for the North America sales force on anything directly related to the Amplify program that is managed.
- Driving focused plan of record items.
- Update program terms, conditions, supporting tools and process.
- Ensure these terms and processes are implemented.
- Manage external and internal communication about the program, program documentation and user guides that are published on the partner portal.
- Drives and presents external focused webinars 1-2 times a year as needed.
- Partner facing Amplify Presentations as needed.
- Manage exception approval requests by gathering and summarizing the facts needed to decide to approve or deny the request.
- Resolve ad hoc issues and conflicts.
- Provide analysis that will aid in decision making, especially when we’re considering changing certain program terms.
- Potentially running local programs, Amplify membership, deal registration and partner target setting as required.
Requirements
- Previous experience in sales, marketing, business development, or partner program management would be an advantage.
- Able to communicate and work cross functionally and with different levels of people.
- Has the business acumen to analyse a situation and come up with a proposed solution.
- Strong Execution management- Attentive to details, able to translate implementation of program terms into process steps for execution.
- Proficient in Excel, Word and Power Point
- Strong Communication skills, comfortable presenting to internal and external audiences.
- BA or BS in Marketing or related field.
- Partner, sales, industry, channel experience or equivalent.
Benefits
- medical
- dental
- life insurance
- disability coverage
- 15 paid vacation days per year
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