Senior Program Manager leading program delivery and support operations across Canada. Ensuring compliance with Protected B security requirements in NG9 - 1 - 1 systems.
About the role
- Associate Product Program Manager coordinating with corporate teams at Entrust to maintain software development lifecycles and product commercialization. Leading cross-functional collaboration and project management initiatives.
Responsibilities
- Lead new product readiness for internal operational and product development teams
- Work cross-functionally with R&D, operations, supply chain, finance, legal and other functions to set up and maintain products in various corporate systems (such as Oracle and Salesforce).
- Project management assistance related to the software development lifecycle and supporting teams/systems.
- Work with vertical marketing, sales, legal, and operations teams and appropriate functional colleagues to develop and deliver appropriate information in a timely fashion
- Assist in setting priorities with related teams and supporting subject matter experts
- Assist with voice of customer activities and requirements gathering
- Assist with gathering product management deliverables
- Support product managers as the go-to the price book/product ordering and SKU creation expert whom sales and sales ops can consult when quoting and ordering products and services
- Identify and drive initiatives which make it easier for customers to do business with Entrust
- Continuously challenge how Entrust interacts with its customers and how internal processes work and explore and define opportunities for improvement at every touchpoint
Requirements
- Bachelor’s degree in Business, Science or Engineering discipline
- 2+ years successful experience in a process oriented professional role
- Demonstrable experience successfully managing several day-to-day activities and projects concurrently
- Proficient with Excel, PowerPoint, Word
- Ability to self-manage on day-to-day tasks and projects with proper direction provided
- Must possess excellent communication, teamwork, organization, and leadership skills.
- 5+ years successful applicable experience preferred
- Project management experience and certifications preferred
- Experience with Excel and other advanced analytical capabilities
- Experience with Oracle, Salesforce, or similar ERP system
- Ability to work on multi-functional teams to successful completion of tasks
- Ability to thrive in complex, fast-paced B2B marketing environment
- Prior Product Management support experience
- Excellent problem-solving skills.
Benefits
- We offer flexibility
- We offer a diverse work environment
- Futureproof your career with a job in information security
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