Claims Processor evaluating and processing pet insurance claims for Pets Plus Us across Canada. Reviewing veterinary histories, policy eligibility, coverage, and compensation decisions.
About the role
- Claims Associate at HUB International managing claims files and providing administrative support to the Claims Manager. Requires 2-3 years' relevant experience in a professional environment with strong Microsoft Office skills.
Responsibilities
- Set up new claims in Lloyd’s Lineage, bordereaux, and claim files, ensuring accuracy at intake.
- Update and maintain claim bordereaux and spreadsheets on an ongoing basis.
- Manage claim loss funds, request payments, and reconcile general ledgers in accordance with financial controls.
- Maintain organized and compliant physical and electronic claim files.
- Support the preparation and submission of carrier bordereaux and claims reports.
- Generate reports and data extracts as directed by the claims team.
- Provide general administrative support to the Claims Manager and Claims Technicians.
Requirements
- 2–3 years of administrative experience, ideally within insurance, financial services, or a professional services environment.
- Strong proficiency in Microsoft Office Suite, particularly Excel; experience with systems such as Epic and Lloyd’s Lineage is a significant asset.
- Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities accurately and on time.
- Excellent written and verbal communication skills and a high degree of professionalism.
- Ability to work independently and as a collaborative team player.
- Commitment to confidentiality, integrity, and getting the details right.
- CAIB, CIP designation or interest in pursuing insurance education considered an asset.
Benefits
- extended health benefits
- disability insurance
- RRSP matching
- paid-time-off benefits
- eligible bonuses and commissions for some positions
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Degree requirement
No Education Requirement
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