Claims Representative processing claims and supporting policyholders in stressful moments. Working with the client care team in a hybrid role for an insurance firm.
IA
Claims Analyst – Disability and Critical Illness
Posted last month
About the role
- Claims Analyst responsible for in-depth analysis and review of disability and critical illness claims at iA Financial Group. Effective communication and follow-up with claimants and partners required.
Responsibilities
- Handle claims requiring in-depth analysis
- Review and approve disability and critical illness claim files
- Provide appropriate follow-ups to claimants and partners
- Draft denial letters and make denial calls
- Maintain clear and effective communication with clients
- Continuously develop skills and knowledge
Requirements
- Holds a college diploma or bachelor’s degree related to the health field
- Recognized for teamwork and customer service
- Ability to navigate ambiguity
- Strong analytical and synthesis skills
- Works well under pressure
- Solid decision-making abilities
- Autonomy and organizational skills
- Advanced proficiency in French
- Advanced proficiency in English
- Familiarity with the GREG system (an asset)
Benefits
- Flexible group insurance
- Competitive pension plan
- Stock purchase plan
- Vacation and wellness/personal development days
- Telemedicine
- Employee and family assistance program
- Ergonomic furniture program
- Performance bonus
- Discounts on iA products
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
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