Deployment Manager overseeing customer experience operations for AI agents. Managing complex deployments from kick - off to automation performance across multiple stakeholders.
IA
Senior Advisor – HR Innovation, AI
Posted 5 days ago
About the role
- Senior Advisor driving AI solutions for HR practices at iA Financial Group. Collaborating with teams to enhance human experience and HR processes through applied innovation.
Responsibilities
- Support HR teams end to end—from ideation to proof of value, and through scaling when relevant.
- Support HR Centers of Expertise and VPTC teams in identifying, clarifying, and qualifying HR AI use cases.
- Assess relevance of use cases based on business value, feasibility, risks, and their technology integration zone (Zones 1, 2, and 3).
- Implement AI solutions, particularly in Zone 1 (citizen development – co-developing solutions with HR teams through expert guidance).
- Design, prototype, and test AI solutions applied to HR (assistants, automations, decision-support tools).
- Actively contribute to proofs of concept (POCs) and proofs of value (POVs).
- Collaborate closely with the IT Delivery Tower and systems teams on initiatives in Zones 2 and 3.
- Document technology choices, learnings, limitations, and impacts of developed solutions.
- Contribute to upskilling HR teams through coaching, knowledge transfer, and clear communication.
- Apply AI governance, security, ethics, and data protection frameworks.
- Contribute to the continuous improvement of the AI Innovation Hub’s practices.
- Document and share use cases, best practices, and learnings, and contribute to AI literacy initiatives.
Requirements
- Relevant experience in innovation, technology, analytics, or digital transformation.
- Hands-on experience developing or integrating AI or automation solutions, ideally using low-code / no-code tools (e.g., Power Platform).
- Strong understanding of generative AI, automation, and intelligent assistants.
- Solution-oriented mindset, pragmatism, and ability to deliver measurable value.
- Strong ability to simplify and explain complex concepts to diverse audiences.
- Strong interest in HR challenges and enhanced human experience.
- Intellectual curiosity, critical thinking, autonomy, rigor, and strong prioritization skills.
- Comfortable working in matrixed and evolving environments.
- Intermediate level of English proficiency, with daily conversations in English.
- Ability to read, understand, and produce business documents.
Benefits
- Flexible group insurance
- Competitive pension plan
- Employee share purchase plan
- Vacation and wellness days
- Telemedicine
- Employee and family assistance program
- Performance bonus
- Discounts on iA products
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