Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- IAM Product Owner collaborating with clients on IAM initiatives. Driving agile delivery and managing backlog with a focus on innovative identity solutions leveraging AI.
Responsibilities
- Partner directly with clients to help them steer their IAM initiatives in the right direction, aligning business objectives with identity security roadmaps.
- Translate high-level client requirements into clear, actionable epics, user stories, and acceptance criteria. Own, prioritize, and groom the product backlog.
- Champion agile delivery using Scrum frameworks, while remaining highly flexible and adaptable to our clients' unique structures—whether they run on SAFe, traditional Agile, or Hybrid/Waterfall models.
- Help clients identify new operational efficiencies through AI-driven identity features, while proactively addressing modern identity challenges brought on by the evolution of AI.
- Lead and collaborate with dynamic delivery teams of varying sizes, ensuring engineers, stakeholders, and application owners stay aligned on product goals.
Requirements
- 5+ years of experience as an IAM Product Owner or Senior IAM Business Analyst, with a deep understanding of identity concepts (Lifecycle Management, Access Governance, CIAM, and core protocols).
- An all-around identity mindset—comfortable navigating both workforce (B2E) and customer-facing (B2C/CIAM) identity landscapes.
- Proven experience working within Agile/Scrum environments.
- Exposure to SAFe framework or hybrid delivery models is highly valuable.
- A forward-thinking mindset. You possess a natural curiosity for using AI tools to enhance your own productivity (e.g., accelerating requirements gathering, user story generation) and can speak intelligently about AI’s impact on modern identity security.
- A University degree in Computer Science, Business Administration, or a related field is preferred.
- CSPO (Certified Scrum Product Owner) , SAFe POPM, or standard business analysis certifications (e.g., CBAP) are a strong plus.
- Exceptional storytelling, negotiation, and communication skills.
- Bilingualism (English/French) is considered a strong asset for advising our diverse client base.
Benefits
- 100% Remote Flexibility: Work from anywhere in Canada.
- An Environment of Innovation: Freedom to utilize and experiment with AI technologies to optimize your daily work and client roadmaps.
- Exciting Tech & Contracts: Work on high-impact projects using the latest cutting-edge identity technologies.
- A Culture of Growth: Join a collaborative environment where professionals genuinely help each other get better every day.
- Professional Development: Access to vendor training, certification/vendor support, and industry conferences to keep you at the forefront of the IAM space.
- Amazing Work Culture: Participate in team meetups, offsite, happy hours and others, all organized to build a solid and cohesive team.
- Competitive Rewards: A comprehensive full-time salary package based entirely on your competencies, paired with an array of excellent corporate perks.
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