Deployment Manager overseeing customer experience operations for AI agents. Managing complex deployments from kick - off to automation performance across multiple stakeholders.
About the role
- AI Field Consultant role in Instacart's Enterprise AI Pod. Engaging B2B partners in grocery retail and CPG to translate AI needs into solutions.
Responsibilities
- Be the domain credibility of the pod
- Embed with partner teams to identify AI solutions
- Lead discovery and requirements
- Conduct hands-on demos tailored to workflows
- Drive change management for successful deployments
- Regular on-site travel expected, potentially 50%+ of time
Requirements
- 10+ years of layered experience in grocery retail or CPG
- Deep domain fluency in grocery verticals
- Demonstrated ability to run consultative discovery
- Experience leading organizational change management
- Exceptional communication and executive presence
- Proficiency in BI and analytics tools
- Bachelor's degree or equivalent practical experience
- Willingness to travel ~50% within North America
Benefits
- Market-competitive compensation and benefits
- New hire equity grant
- Annual refresh grants
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