About the role

Director of Product leading Instacart’s logistics strategy for grocery delivery and pickup. Optimizing fulfillment cost, speed, quality, routing, and shopper experience.

Responsibilities

Own the multi-year product vision, strategy, and roadmap for Logistics
Drive cross-company momentum behind the Logistics product strategy
Partner with executive leadership to define, prioritize, and deliver strategy
Translate complex, interconnected tradeoffs into clear narratives that align the organization
Solve complex fulfillment problems and build 0-to-1 products and services
Improve efficiency, speed, and quality at scale
Lead, hire, develop, and grow a high-performing product management team
Establish operating rhythms, hiring plans, and development frameworks
Partner with engineering and machine learning leadership on technical tradeoffs
Define success metrics and maintain an experimentation portfolio
Use data, first-principles thinking, and user research to make product decisions
Lead cross-organizational initiatives that improve organizational health
Mentor and develop product managers across the broader organization

10+ years of product management or similar experience
4+ years managing and developing product managers, including senior PMs
Strong marketplace or systems thinking
Proven track record leading multi-quarter initiatives and delivering impactful products measured by hard business outcomes
Strong technical fluency with ML- and algorithms-driven products
Excellent written and verbal communication
Ability to influence executive leadership and align cross-functional teams
Demonstrated ability to hire, develop, and retain high-performing PMs
Experience in a multi-sided dynamic marketplace-oriented role, envisioning or evaluating algorithms-based products and services
Background in logistics, fulfillment, supply chain, or operationally complex physical environments
Experience with e-commerce or grocery technology