Principal Product Manager, AI

Posted 4 hours ago

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About the role

  • Instacart Product Manager focused on AI-driven solutions to enhance retail operations and profitability. Leading product vision and cross-functional collaborations to deliver market-ready AI applications.

Responsibilities

  • Own the product vision, strategy, and roadmap for agentic AI solutions that reduce out-of-stocks, shrink and waste, and improve fulfillment utilization for retailers and CPGs.
  • Work backwards from customer outcomes to write crisp problem statements, PRDs, and success metrics; prioritize ruthlessly to deliver v0, iterate to v1, and scale proven features.
  • Partner with engineering and data science to scope experiments, manage backlogs, define KPIs and evaluation frameworks, and ensure models and agents are reliable, safe, and observable.
  • Lead discovery with customers; design pilots and proof points; collaborate with sales and marketing on go-to-market, pricing and packaging, enablement, and case studies that drive revenue.
  • Own the business case: model unit economics and ROI, set financial targets for margin recovery/efficiency, and report performance to executives and external stakeholders.
  • Ensure data readiness and integrity by assessing data quality, telemetry, integrations, and feedback loops; implement human-in-the-loop and policy guardrails where appropriate.
  • Operate cross-functionally with data engineering, retailer success, enterprise sales, and BD to bring products from concept to launch and expansion.

Requirements

  • 6+ years of product management experience building B2B or enterprise software, including 3+ years delivering AI/ML-powered products from concept through GA.
  • Proven record shipping at least 2 AI/ML products used by enterprise customers with measurable financial outcomes (e.g., margin improvement, cost reduction, or productivity gains).
  • Hands-on data proficiency, including the ability to query or analyze large datasets (e.g., SQL or equivalent) and evaluate data quality, model performance, and signal reliability.
  • Experience leading cross-functional execution with engineering, data science, design, sales, and marketing to launch and scale products.
  • Demonstrated ability to build ROI and unit economics models and present business cases to executive audiences.
  • Experience navigating complex enterprise sales cycles, including security, IT, and legal/procurement processes.
  • Exceptional written and verbal communication skills; able to translate technical concepts for commercial audiences and commercial concepts for technical audiences.
  • Bachelor’s degree in a technical, quantitative, or business field (e.g., Computer Science, Engineering, Mathematics, Economics) or equivalent practical experience.

Benefits

  • Instacart provides highly market-competitive compensation and benefits in each location where our employees work
  • Eligible for a new hire equity grant as well as annual refresh grants.

Job type

Full Time

Experience level

Lead

Salary

CA$223,000 - CA$235,500 per year

Degree requirement

Bachelor's Degree

Tech skills

SQL

Location requirements

RemoteCanada

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