Senior Product Manager, Fraud & Trust

Posted 4 days ago

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About the role

  • Senior Product Manager driving fraud detection and identity verification strategies at Instacart. Leading product vision and collaborating across teams to enhance safety and trust.

Responsibilities

  • Own the fraud, identity, and appeasements product vision, strategy, and multi-year roadmap.
  • Drive the evolution of Instacart's real-time fraud detection and identity platform.
  • Champion an AI-native, AI-first approach to fraud and trust.
  • Define policies, guardrails, and product capabilities for order-issue resolution.
  • Identify new opportunities and produce clear product reviews.
  • Collaborate closely with Data Science, ML Engineering, and Fraud Operations teams.

Requirements

  • 6+ years of product management experience, including 3+ years focused on fraud, trust & safety, risk, identity, or a related high-stakes platform domain.
  • Demonstrated ability to set product vision and strategy independently.
  • Proven track record driving measurable business outcomes in fraud prevention or risk management.
  • Strong experience working with ML/data science teams on fraud detection models.
  • Demonstrated success working cross-functionally with engineering, operations, data science, finance, legal, and compliance.
  • Bachelor's degree in business, engineering, computer science, or a related field; equivalent practical experience considered.

Benefits

  • Competitive salary
  • Flexible work hours
  • Paid time off
  • New hire equity grant
  • Annual refresh grants

Job type

Full Time

Experience level

Senior

Salary

CA$194,000 - CA$204,500 per year

Degree requirement

Bachelor's Degree

Location requirements

RemoteCanada

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