Senior Product Manager driving fraud detection and identity verification strategies at Instacart. Leading product vision and collaborating across teams to enhance safety and trust.
Responsibilities
Own the fraud, identity, and appeasements product vision, strategy, and multi-year roadmap.
Drive the evolution of Instacart's real-time fraud detection and identity platform.
Champion an AI-native, AI-first approach to fraud and trust.
Define policies, guardrails, and product capabilities for order-issue resolution.
Identify new opportunities and produce clear product reviews.
Collaborate closely with Data Science, ML Engineering, and Fraud Operations teams.
Requirements
6+ years of product management experience, including 3+ years focused on fraud, trust & safety, risk, identity, or a related high-stakes platform domain.
Demonstrated ability to set product vision and strategy independently.
Proven track record driving measurable business outcomes in fraud prevention or risk management.
Strong experience working with ML/data science teams on fraud detection models.
Demonstrated success working cross-functionally with engineering, operations, data science, finance, legal, and compliance.
Bachelor's degree in business, engineering, computer science, or a related field; equivalent practical experience considered.
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