QC inventory coordinator supporting Apotex, a Canadian pharmaceutical company producing affordable medicines. Managing laboratory samples, standards, inventory, purchasing, compliance, and training activities.
About the role
- Licensing coordinator supporting British Columbia’s insurance regulator with applications, examinations, inquiries, and records. Ensuring accurate, timely processing and regulatory compliance across licensing workflows.
Responsibilities
- Process routine, low-complexity licence applications, amendments, and other licensing transactions
- Respond to routine renewal-related and licensing inquiries, escalating complex, regulatory, sensitive, or high-risk matters
- Process examination-related requests, maintain examination records, and assist with examination administration
- Process Authorization to Represent requests, supervision changes, and other routine licensing transactions
- Provide cross-functional coverage during absences, vacations, training, peak workloads, and increased operational demand
- Triage, assess, and respond to routine inquiries from applicants, licensees, industry stakeholders, and the public
- Enter, review, validate, and update licensing records and document communications, decisions, and file activities
- Prepare, maintain, and distribute operational reports, statistics, service metrics, and workload reports
- Support data quality and records management by investigating and resolving incomplete, duplicate, inaccurate, or inconsistent information
- Monitor pending, outstanding, and incomplete licensing matters and follow up on required information or next steps
- Draft, prepare, and distribute routine licensing correspondence, notifications, and communications
- Identify workflow improvements and support continuous improvement initiatives
- Participate in departmental projects, working groups, and cross-functional initiatives
- Maintain knowledge of applicable legislation, Council Rules, policies, procedures, and licensing requirements
- Perform other related duties, projects, and responsibilities as assigned by the Manager, Licensing
Requirements
- Post-secondary degree in a related field, such as business administration, or equivalent work experience
- Two to three years of experience in regulatory, financial services, or related fields
- Strong data entry and word processing skills, with attention to accuracy and file documentation
- Proficiency using Microsoft Office applications and ability to learn and work within licensing systems and related technology
- Demonstrated analytical and critical thinking skills, including ability to interpret legislation, policies, and regulatory requirements
- Good time-management skills with ability to handle multiple concurrent tasks and changing priorities
- Excellent organization and attention to detail
- Excellent communication and customer service skills
- Initiative, curiosity, and sound judgment
- Ability to handle high transaction volumes while maintaining accuracy and service standards
- Ability to communicate effectively and professionally with individuals in challenging or emotionally charged situations
- Courses toward a Chartered Insurance Professional (CIP), Canadian Accredited Insurance Broker (CAIB), or similar insurance education are considered an asset
Benefits
- Comprehensive health and dental plan
- Work-life balance
- Hybrid work environment (work from office/primary residence in BC)
- Professional development
- Equitable employment opportunities
- Downtown location with plenty of amenities nearby
- Friendly and collaborative environment
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