Claims Processor evaluating and processing pet insurance claims for Pets Plus Us across Canada. Reviewing veterinary histories, policy eligibility, coverage, and compensation decisions.
About the role
- Personal Lines auto claims adjuster handling claims through customer interactions and policy analysis in Quebec. Must be bilingual (English-French) with required certifications and experience.
Responsibilities
- Open new claims over the phone with customers, then ensure the situation is handled immediately
- Interview insureds and/or witnesses to gather their accounts of events
- Determine whether the claim is covered or not by analyzing the insured’s policy details
- Analyze the information obtained, make decisions to determine liability and review damage assessments
- Settle claims fairly and equitably, confirm damage amounts and make payments
Requirements
- Claims adjuster licence and successful completion of exams
- Experience in a similar position
- Strong time-management skills
- Excellent oral and written communication skills
- Bilingual (English-French): Must be able to interact with both French-speaking and English-speaking customers on a daily basis
- Intermediate level English is required
- Advanced level English is required
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior claims specialist analyzing, negotiating, and settling auto and general liability claims. Supporting clients, brokers, litigation, and Independent Adjusters for Canadian TPA Helmsman.
Bodily Injury Claims Adjuster investigating, negotiating and settling complex claims for U - Haul Canada. Managing litigated files, vendors, reserves and coverage issues through resolution.
Claims Specialist managing complex property claims for Intact, a Canadian insurer. Investigating coverage, assessing damage, negotiating settlements, and coordinating claims specialists.
Part - time Claims Specialist recovering carrier payments for Logistics Alliance, which moves freight for Canadian retailers and manufacturers. Investigating loss, negotiating disputes, and managing claims through payment.
Building Damage Adjuster managing residential insurance claims for Square One Claims Inc. Treating customers with empathy while ensuring efficient claims processing.
Claims Specialist providing efficient claims service for various Lloyds accounts, managing complex liability claims and directing adjusters throughout their investigations.
Claims Adjuster managing property and multiline claims for ClaimsPro in a hybrid environment. Engaging in active claims adjustment and business development opportunities in Surrey, BC.
Quality Analyst overseeing and providing feedback on Disability claim processes at Sun Life. Collaborating with teams to ensure operational consistency and meet service levels.
Claims Representative I managing mild to moderate Accident Benefits claims for Intact. Ensuring exceptional claims journey and timely investigations in a hybrid work model.