Property claims representative investigating complex claims and fraud for Intact, a Canadian insurer. Coordinating coverage analysis, settlements, repairs, and claims reporting.
About the role
- Claims Adjuster I, Casualty responsible for investigating and settling insurance claims at Intact. Providing quality service and ensuring prompt settlements in line with corporate policies.
Responsibilities
- Analyze and interpret insurance policy wording to determine coverage and assess entitlements which are fair and equitable.
- Communicate in a timely and respectful manner with the customer, claimants, lawyers and insurers to settle claims and report findings and settlements.
- Conduct investigations and identify additional information such as independent medical examinations, customers medical or employment history required to clarify and/or justify a claim.
- Collect reports and statements to determine liability and coverage.
- Ensure all cases are clearly documented and meet any or all legislative requirements.
Requirements
- University degree or any combination of training and experience deemed relevant for the role.
- Prior insurance or legal experience/education preferred.
- Can communicate and negotiate effectively.
- Excellent customer service skills.
- Strong analytical and decision-making skills.
- Excellent time management skills.
- Bilingualism (English/French) is considered an asset.
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
- Annual bonus target, based on the base salary, with potential payout of up to double the target (subject to personal and company performance): 7.5%
- Pension offerings provide flexibility and long-term security for our employees
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