Advanced Claims Adjuster leading and overseeing claims operations at Independence Pet Holdings. Ensuring regulatory compliance and operational efficiency in a growing pet insurance organization.
About the role
- Claims Analyst on subrogation team advising on claims investigations and analyzing recovery potential. Collaborating with adjusters and external parties for optimal claim resolutions in Québec.
Responsibilities
- Advise claims adjusters in their investigations
- Analyze and review files with recovery potential
- Process and assess files to maximize recovery potential
- Negotiate with third parties to recover indemnities
- Prepare litigation summaries and collaborate with the litigation department
- Ensure prudent management of external fees and costs
- Attend settlement conferences and trials
- Document files according to company standards
- Participate in catastrophe response when required
Requirements
- Claims adjuster certification (5A)
- At least 5 years of experience in settlement/examination of property and/or auto claims
- 3 years of experience in recovery or liability
- Post-secondary diploma in a field relevant to the position, or an equivalent combination of education and experience
- Studies in legal techniques or law (asset)
- Bilingual (French and English)
- Proficiency with the Microsoft Office suite and its applications
- Autonomy
- Negotiation skills
- Ability to make quality decisions at the right time
- Open-mindedness and ability to adapt to change
- Customer-oriented with strong interpersonal communication skills
- Demonstrated analytical and synthesis skills
- Energy, autonomy, efficiency, and team spirit
- Intellectual curiosity
- Ability to plan, organize and establish strategy
- Strong time management and prioritization skills
- Commitment to living Intact's values
Benefits
- Flexible work arrangements
- Hybrid work model
- Option to purchase up to 5 additional days off per year
- Multiple benefits to support physical and mental well-being, including telemedicine
- Wellness account
- Share plan & other savings: up to 12% of salary
- Annual bonus target, with potential payout of up to double the target
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