Property claims representative investigating complex claims and fraud for Intact, a Canadian insurer. Coordinating coverage analysis, settlements, repairs, and claims reporting.
About the role
- Claims Representative I managing new claims for clients in a hybrid work model. Collaborating with clients to gather information and settle claims fairly.
Responsibilities
- Open new claims on the phone with clients and ensure immediate handling of the situation
- Gather versions of events from the insured and/or witnesses by interviewing them about the events
- Determine if the claim is covered or not by analyzing the coverage required to cover the claim
- Analyze the information obtained, make decisions that will be used to establish liability and review the assessment of damages
- Settle the claim in a fair and reasonable manner, validate damages and complete payments
Requirements
- University degree or any combination of training and experience deemed relevant for the role
- Experience that is relevant to the position
- Strong time management skills
- Excellent written and verbal communication skills
- Bilingualism in English and French is an asset
- No Canadian work experience required however must be eligible to work in Canada.
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
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