Senior Product Designer responsible for innovative user - friendly experiences on digital touchpoints for Aviva Canada. Collaborates with multiple teams to drive the product design process.
About the role
- Product Designer creating engaging digital experiences for Intact Lab's insurtech products. Collaborating with cross-functional teams to design seamless customer interactions and improve user interfaces.
Responsibilities
- Give a voice to our customers through user-centric design practices, translating user needs and business requirements into engaging digital features and functionality.
- Leverage insights and data to craft human-centered digital experiences that are intuitive, visually appealing, and achieve business objectives.
- Contribute to planning and roadmap definition alongside product managers and multidisciplinary agile teams.
- Facilitate workshops and present creative design concepts and work to a variety of audiences, to propel new digital experiences.
- Work across cross-functional agile teams, including product, engineering, research, copywriting, marketing, to design customer experiences and improve internal processes.
- Produce quality, accessible, delightful interfaces.
- Deliver the end-to-end solution from conception until launch, and iteration.
- Assess and optimize feature performance with analytics, and design research, identifying opportunities for improvement.
- Leverage and interpret Design System libraries and design guidelines for multiple brands, while advocating for improvements alongside the design community.
- Create all assets to effectively conceptualize, communicate, and deliver the user experience, while working closely with engineers for seamless execution.
Requirements
- At least 3 years of relevant experience designing digital products that have been released in the market, with a proven track record of success.
- Capacity to understand business needs and to translate them into design requirements.
- Experience delivering end-to-end (from brief to launch) digital solutions within a cross-functional team environment, using an iterative approach, that leverages quantitative and qualitative measurement.
- Strong capabilities in user-centered design practices and visual design.
- Mastery of design tools (Figma, Adobe, etc.).
- Experience with usability testing and UX research tools an asset (usertesting.com, Hotjar, etc.).
- Experience in producing customer journey maps, process flows, wireframes, prototypes, and polished interface design files.
- Excellent written & verbal communication and presentation skills.
- (Preferred) E-commerce experience, with a focus on growth and A/B testing.
- For candidates located in Quebec, bilingualism is required.
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more
- Annual bonus target, based on the base salary, with a potential payout of up to double the target
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