About the role

Product Designer creating engaging digital experiences for Intact Lab's insurtech products. Collaborating with cross-functional teams to design seamless customer interactions and improve user interfaces.

Responsibilities

Give a voice to our customers through user-centric design practices, translating user needs and business requirements into engaging digital features and functionality.
Leverage insights and data to craft human-centered digital experiences that are intuitive, visually appealing, and achieve business objectives.
Contribute to planning and roadmap definition alongside product managers and multidisciplinary agile teams.
Facilitate workshops and present creative design concepts and work to a variety of audiences, to propel new digital experiences.
Work across cross-functional agile teams, including product, engineering, research, copywriting, marketing, to design customer experiences and improve internal processes.
Produce quality, accessible, delightful interfaces.
Deliver the end-to-end solution from conception until launch, and iteration.
Assess and optimize feature performance with analytics, and design research, identifying opportunities for improvement.
Leverage and interpret Design System libraries and design guidelines for multiple brands, while advocating for improvements alongside the design community.
Create all assets to effectively conceptualize, communicate, and deliver the user experience, while working closely with engineers for seamless execution.

At least 3 years of relevant experience designing digital products that have been released in the market, with a proven track record of success.
Capacity to understand business needs and to translate them into design requirements.
Experience delivering end-to-end (from brief to launch) digital solutions within a cross-functional team environment, using an iterative approach, that leverages quantitative and qualitative measurement.
Strong capabilities in user-centered design practices and visual design.
Mastery of design tools (Figma, Adobe, etc.).
Experience with usability testing and UX research tools an asset (usertesting.com, Hotjar, etc.).
Experience in producing customer journey maps, process flows, wireframes, prototypes, and polished interface design files.
Excellent written & verbal communication and presentation skills.
(Preferred) E-commerce experience, with a focus on growth and A/B testing.
For candidates located in Quebec, bilingualism is required.

Flexible work arrangements and a hybrid work model
Possibility to purchase up to 5 extra days off per year
Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
Share plan & other savings: up to 12% of salary or even more
Annual bonus target, based on the base salary, with a potential payout of up to double the target