Claims Processor evaluating and processing pet insurance claims for Pets Plus Us across Canada. Reviewing veterinary histories, policy eligibility, coverage, and compensation decisions.
About the role
- Senior Claims Adjuster handling civil liability claims for Intact in Quebec. Reviewing legal positions and supporting insured clients in various dispute stages.
Responsibilities
- Review files brought before the Small Claims Court, the Administrative Housing Tribunal and in arbitration; analyze the position taken and assess the strategy to adopt, including alternative dispute resolution methods;
- Analyze and take responsibility for arbitration cases;
- Inform the insured of developments in the file;
- As a claims expert, participate in negotiation sessions and mediations;
- As a claims expert, accompany the insured during hearings at Small Claims Court and/or before the Administrative Housing Tribunal and in arbitration;
- Structure positions clearly, precisely and in accordance with applicable rules;
- Quickly take charge of the client and ensure ongoing file follow-up;
- Communicate in a professional and appropriate manner;
- Clearly explain and simplify file elements for the insured and the broker;
- Simplify matters and find solutions;
- Provide technical support to claims experts and unit managers across multiple lines of business;
- Share and transfer your knowledge, contributing to the development of colleagues;
- Stay up to date with case law;
- Collaborate actively and professionally with the company’s various departments;
- Participate in improving operational processes;
- Promote teamwork;
- Participate in catastrophe response.
Requirements
- Hold a 5A Claims Adjuster certificate
- Bachelor’s degree in law or a college diploma in legal techniques (an asset)
- Bilingual (French and English)
- Regular interaction with colleagues across the country is required
- Hold a valid driver's license
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, a Wellness account and more
- Share plan & other savings: up to 12% of salary or more (ask how you could earn guaranteed income for life)
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior claims specialist analyzing, negotiating, and settling auto and general liability claims. Supporting clients, brokers, litigation, and Independent Adjusters for Canadian TPA Helmsman.
Bodily Injury Claims Adjuster investigating, negotiating and settling complex claims for U - Haul Canada. Managing litigated files, vendors, reserves and coverage issues through resolution.
Claims Specialist managing complex property claims for Intact, a Canadian insurer. Investigating coverage, assessing damage, negotiating settlements, and coordinating claims specialists.
Part - time Claims Specialist recovering carrier payments for Logistics Alliance, which moves freight for Canadian retailers and manufacturers. Investigating loss, negotiating disputes, and managing claims through payment.
Building Damage Adjuster managing residential insurance claims for Square One Claims Inc. Treating customers with empathy while ensuring efficient claims processing.
Claims Adjuster managing property and multiline claims for ClaimsPro in a hybrid environment. Engaging in active claims adjustment and business development opportunities in Surrey, BC.
Claims Specialist providing efficient claims service for various Lloyds accounts, managing complex liability claims and directing adjusters throughout their investigations.
Quality Analyst overseeing and providing feedback on Disability claim processes at Sun Life. Collaborating with teams to ensure operational consistency and meet service levels.
Claims Representative I managing mild to moderate Accident Benefits claims for Intact. Ensuring exceptional claims journey and timely investigations in a hybrid work model.