Senior Learning Experience Designer creating blended learning solutions for credit adjudication in financial institutions. Collaborating with partners across Canadian Personal Banking to enhance credit strategies.
About the role
- Senior Consultant for Learning & Development specializing in program facilitation and consulting. Join Intact to shape the future of corporate learning and enhance employee experiences
Responsibilities
- Facilitate virtual and in-person workshops
- Execute tasks related to the full cycle of facilitation including Workday Learning administration
- Consult with learner, business units and HR partners to complete needs assessment and gap analysis to provide relevant learning solutions and auxiliary post-session support
- Create a safe and effective learning environment through actions before, during and after training
- Continually upgrade skills and knowledge to support current learning needs and align with organizational priorities
- Review and integrate feedback from learning data to maintain and enhance quality of learning experience
- Update Workday Learning (program creation and management such as updates, closing unused courses, attendance, workshop change requests, etc.)
- Ensure learners have timely access to learning materials (prerequisites, post work, course journals, etc.)
- Provide comprehensive technical support and consulting for Workday Learning
- Collaborate with National team to implement learning priorities to accomplish L&D objectives
- Act as an ambassador for the Learning and Development Team while promoting Intact as a Canadian Top Employer.
Requirements
- Education background in Adult Education, Human Resources, or a related discipline
- 3 to 5 years of leadership consulting, coaching or equivalent experience in corporate environment
- Experience in learning needs analysis to support leadership facilitation and business strategy
- Ability to challenge the status quo to facilitate a best-in-class learning experience
- Commits to a continuous learning mindset that is energetic, innovative, and versatile
- Ability to multi-task and meet multiple individual and team deadlines in a fast-paced, dynamic work environment with changing priorities
- Discretely upholds confidentiality and manages sensitive situations with tact and urgency
- Technical aptitude in the Microsoft Office Suite and Workday is preferred
- Flexibility to adjust working hours and travel regularly on short notice
- Bilingualism (English/French) would be considered an asset.
Benefits
- Performance-led financial rewards
- Professional development opportunities
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