Training Specialist developing engaging educational content and training materials for customer - facing teams. Partnering with product owners to enhance technical proficiency through organized training programs.
About the role
- Senior Training Consultant creating and leading training programs for technical expertise in commercial property. Collaborating with stakeholders for measurable learning outcomes and enhanced training strategies.
Responsibilities
- Design and facilitate comprehensive training programs with a strong emphasis on commercial property.
- Deliver a blend of technical, soft skills, workshop-based, and new hire training tailored to diverse audiences.
- Define learning objectives and measure outcomes through assessments, performance data, and feedback.
- Analyze training results and develop actionable improvements for current learning initiatives.
- Identify opportunities to enhance training materials, internal processes, and learning methods; propose and implement solutions.
- Recommend approaches to improve departmental efficiency and effectiveness while elevating the internal client experience.
- Collaborate with cross-functional teams to assess training needs and align programs with business goals.
- Incorporate external best practices and resources to inform effective adult learning strategies and instructional design.
Requirements
- At least 3 years of experience in Commercial Property claims adjusting.
- Demonstrated technical expertise in commercial property.
- Education or certification in Adult Education is an asset.
- Strong grasp of adult learning theories with a track record of effective delivery to varied audiences.
- Excellent verbal and written communication skills; confident, engaging facilitator.
- Proven time management, organization, and prioritization skills.
- Ability to engage and motivate learners, fostering active participation.
- Solution-oriented mindset with a focus on continuous improvement and outcomes.
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
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