Project Manager delivering Fluency for Imaging implementations for Jacobian, an AI radiology technology company. Coordinating integrations, customer adoption, and go-live delivery across healthcare systems.
Responsibilities
Own end-to-end delivery of Fluency for Imaging implementation projects, building and managing project plans, timelines, milestones, scope, and budget from kickoff through go-live
Coordinate cross-functional delivery resources, including application analysts, interface architects, and adoption specialists, for technical integrations, configuration, workflow design, and SIT/UAT testing and validation
Serve as the primary customer point of contact during implementation, leading project communications, status calls, agendas, and meeting minutes
Track and report implementation metrics, work requests, and change orders, maintaining current project documentation in Jacobian's project management system
Partner with Customer Success and Support teams to transition implementations into business-as-usual ownership through clear handoffs and readiness checkpoints
Support customer adoption of new features and releases through release briefings, upgrade planning, and change management
Identify and manage project risks, issues, and scope changes; escalate and resolve them to keep delivery on schedule and within budget
Requirements
2+ years of project management experience delivering enterprise software or healthcare IT implementations
PMP certification a plus
Experience in radiology, imaging, or broader healthcare IT environments strongly preferred
Ability to manage multiple concurrent projects and coordinate cross-functional stakeholders across Product, Engineering, Sales, and Customer Success
Strong written and verbal communication skills
Experience leading customer-facing status calls and producing project documentation, including status reports, decision logs, and meeting notes
Ability to drive alignment, manage escalations, and hold stakeholders accountable to timelines without formal authority
Familiarity with system integrations such as HL7 and SaaS delivery models
Bachelor's degree or equivalent experience
Strong competence with MS Office and project management tools
Willingness to travel up to 35% of the time
Benefits
Join a fast-growing, mission-driven team shaping the future of AI in radiology - building products that improve workflows and patient outcomes worldwide
This role is open to fully remote candidates based anywhere in the US and Canada
Comprehensive health insurance available from day one
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