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About the role
- Project Manager delivering Fluency for Imaging implementations for Jacobian, an AI radiology technology company. Coordinating integrations, customer adoption, and go-live delivery across healthcare systems.
Responsibilities
- Own end-to-end delivery of Fluency for Imaging implementation projects, building and managing project plans, timelines, milestones, scope, and budget from kickoff through go-live
- Coordinate cross-functional delivery resources, including application analysts, interface architects, and adoption specialists, for technical integrations, configuration, workflow design, and SIT/UAT testing and validation
- Serve as the primary customer point of contact during implementation, leading project communications, status calls, agendas, and meeting minutes
- Track and report implementation metrics, work requests, and change orders, maintaining current project documentation in Jacobian's project management system
- Partner with Customer Success and Support teams to transition implementations into business-as-usual ownership through clear handoffs and readiness checkpoints
- Support customer adoption of new features and releases through release briefings, upgrade planning, and change management
- Identify and manage project risks, issues, and scope changes; escalate and resolve them to keep delivery on schedule and within budget
Requirements
- 2+ years of project management experience delivering enterprise software or healthcare IT implementations
- PMP certification a plus
- Experience in radiology, imaging, or broader healthcare IT environments strongly preferred
- Ability to manage multiple concurrent projects and coordinate cross-functional stakeholders across Product, Engineering, Sales, and Customer Success
- Strong written and verbal communication skills
- Experience leading customer-facing status calls and producing project documentation, including status reports, decision logs, and meeting notes
- Ability to drive alignment, manage escalations, and hold stakeholders accountable to timelines without formal authority
- Familiarity with system integrations such as HL7 and SaaS delivery models
- Bachelor's degree or equivalent experience
- Strong competence with MS Office and project management tools
- Willingness to travel up to 35% of the time
Benefits
- Join a fast-growing, mission-driven team shaping the future of AI in radiology - building products that improve workflows and patient outcomes worldwide
- This role is open to fully remote candidates based anywhere in the US and Canada
- Comprehensive health insurance available from day one
- 401k contributions, employer match up to 5%
- 20 days PTO + sick days
- Enhanced parental leave and pay
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